Specialty Product Hardware (SPH) - Concord, Ontario

Jason K.

I was skeptical placing an order based off some of the reviews but I am very glad I ignored them. We were renovating our business and decided to redo our staff bathroom last minute just before opening. Julie was extremely helpful finding us what we needed and coordinating their team to install the bathroom stalls in a timely manner. I highly recommend, everyone was extremely nice.

Tamara S.

Julie was an absolute gem. She was thorough, responsive and very professional. We had bathroom partitions installed in our commercial space and are so happy with the results.

Agnkaran K.

Terrible experience! This company was the worst I’ve done business with. They seem like a family business. I dealt with Julie who sent 2 kids to take measurements which ended up being completely wrong as the stalls were uneven and were covering the ventilation. They tried fixing their mistakes by cutting the material even more which just messed up my new washroom. They refused to take responsibility and didn’t want to redo it when I requested them to. They made a huge mess, leaving metal pieces and garbage all over my floor which they said they would come back to clean and didn’t. I tried reaching out to them but there was no response. I ended up paying someone else to clean up. I now have to redo everything. Don’t give them your credit card info, they just take your money and don’t do a proper job. Would not recommend!!

Bruce W.

Very nice people, Their Installers were worth every penny and were very fast - saved me so much time and money. Best prices I could find in Toronto area by far for washroom fixtures and bathroom partitions - Highly Recommend!

xiao Q. H.

The ureo partition has wrong size, I could not install it. customer services attitude was bad, unaccepted.
Also one pilaster was damaged during shipping, and another pilaster missed a screw.

Cintia R.

SPH is amazing!! They gave me a good price on Toilet Partitions for my newest restaurant in downtown Toronto. I didn’t have to worry about anything. They delivered and installed them in the blink of an eye. Thanks for all of your help guys!! Will definitely be back for my next location, they are incredibly knowledgeable and helpful!! Highly Recommend!!! 👍🏻

Arash M.

Knowledgeable staff and they help you find the best option for your space.
The order arrived on time and the installation was fast and clean.
Negar from their office was really helpful.
We will work with them again for sure.

Magdalena C.

As a commercial project manager, I find the most challenging part of my job is not just finding a supplier with what you're looking for, it's actually hoping they come through with what's promised, on time and for the amount agreed upon.

My experience with Specialty Product Hardware has been just as it should be everywhere; exemplary customer service, orders picked up and in stock on location when they said they would be (and willing to go the extra mile to do so), excellent communication notifying me the parts had arrived. Payment and professional invoices were emailed to me the same day and even a follow up call on how the experience was. Specialty Product Hardware has set the bar really high for the rest of you out there, I hope they just start carrying everything in the world so we never have to look elsewhere! haha

Thank you to the entire team who reached out and made our transaction seamless, effortless and actually...(gasp) pleasant!! Kudos to you and your marvelous team, can't wait to spec our next items from you again! A toast to a job well done, and an abundant successful year ahead! For anyone thinking about ordering and working with this company, don't hesitate, I'm sure they will go above and beyond and over-deliver on all your expectations.

- Fraser Design Associates Team