Bancroft Community Family Health Team - Bancroft, Ontario

Destiny Rogers

I have been a patient since I was a child here. My uncle was a drug addict so because of that the rest of the family has been and still is treated like drug addicts. Doctor Fransky, likes to Rip you off medications and say they have left voicemail when they have done anything but as I regularly check my voicemail and have none from them. Also I was accused of selling my medication and have yet to receive an apology from this clinic or her and when she just called she refused to even admit it. She also didn't want to talk to me when I brought up the fact that the last time she ripped me off my meds and it was becuase I was assused of selling them and she denied that happened. Yet my mother brought in all my bottles gave them to reception and they said we can't talk to you about this to my mother. We'll she can't talk to me because I'm being like this. Like what? Bringing your faults yo your face that you refuse to admit to and treat your clients like garbage. Also later that month she also got a pee test which oh my god surprisingly came back positive with my meds in my system and she had all the bottles. This clinic is a joke.

Andrew miller

Their receptionist Courtney is a total joke, I've been needing some blood work done and I've called multiple times over the past two months and no one's gotten back to me. (Blood pressure is 161 over 101 for reference) Every time you call her her phone goes directly to voice mail and you never receive a call back unless you owe them money. "Edit" I had to go in in order to talk to her because she wouldn't answer her phone, and she accused me of being rude when she was the one with a disgusting attitude. I'm definitely switching doctors, she is very unprofessional and sassy. Back to the kitchen.

Raven

We have Dr Dayna Noltie and she is absolutely amazing with our 3 year old son. She is an amazing doctor for kids! A+ in my opinion!

She is kind, understanding and very willing to get to the bottom of any health concerns you may have!

Staff is wonderful too & our family is very pleased!

Dan T

If gerasfmoff is happy with small town bancroft then being more social outside of clinic would help.
She has never given me light of day when I try and say hi. Rude and cold.
Seems friendly enough in clinic but her smile fades.
Blanchard is a joke.
Sorry but experience trumps

Patty George

I am so thankful to have such a caring team of health care professionals in Bancroft. Dr. Brown has been my doctor for as long as I can remember and I know how fortunate I am to be one of her patients. Thank you to Dr. Brown, the team and everyone at Bancroft Community Family Health Team for all you do.
Patricia George

Brenda Gillap

I was raised in this wonderful town and never try to forget why I decided to raise my family here. We are so fortunate to have the Bancroft Family Health team and a local hospital. Who would have dreamed that some day we would have our own Catscan machine? Lots of fundraising efforts have went into this endeavour to see it reach fruition. I want to personally thank Dr. Melissa Fransky, for always being so helpful with my health issues, over the past few years. Keep up the amazing job!!

N B

This is so very frustrating. My husband is suffering with an ear infection. He has tried over the counter ear drops but they don't work. Our doctor is not available so he went to our Guardian drugstore walk in clinic,,,,there was no one there to help him. Was told to go to emergency....Because there are no doctors available the emergency room is full! What is happening with our health care here in Bancroft that you can't even see a doctor when you need one. Even a phone call with your doctor would work. We are seniors and am very worried about when we get up in our 80's. No walk in clinics available, you have a doctor but you can't see her or talk to her and with the amount of people in emergency wondering if there is a doctor there! With Covid on the rampage,,,its very scary being in emergency room with all these people! There has to be something done about this!

Dan Hagerman

absolutely impossible to get an appointment arranged over the phone. Used to have to drive to the clinic to make an appointment and now this is not an option. Secretary is incredibly rude and is the reason I will be changing doctors. They find no Urgency in your medical problems. Absolutely no concern for patients. This is pre-covid as well. I have been dealing with this office for over two years now and am DONE. If you see another doctor they will threaten to drop you as a patient but are basically refusing care at this time.