Chartwell Empress Kanata Retirement Residence - Kanata, Ontario

Chartwell Empress Kanata Retirement Residence est une résidence pour personnes âgées située à 170 McGibbon Dr, Kanata, ON K2L 4H5, Canada. Leur numéro de téléphone est le 6136632965 et vous pouvez visiter leur site web à l'adresse chartwell.com.

Cette résidence offre des services spécialisés pour les personnes âgées, y compris des installations et des soins adaptés à leurs besoins. Les caractéristiques de la Chartwell Empress Kanata Retirement Residence comprennent des entrées accessibles en fauteuil roulant et un parking accessible en fauteuil roulant.

Si vous recherchez une résidence pour personnes âgées de qualité, la Chartwell Empress Kanata Retirement Residence est un excellent choix. Les installations sont propres et bien entretenues, et le personnel est amical et serviable. Les résidents peuvent profiter d'une variété d'activités et de services, y compris des repas nutritifs, des programmes de loisirs, des soins de santé et bien plus encore.

En ce qui concerne les opinions, cette entreprise a reçu 23 avis sur Google My Business avec une note moyenne de 4,7/5. Les commentaires des clients mentionnent la propreté des installations, la gentillesse du personnel et la variété des activités proposées.

Avis de Chartwell Empress Kanata Retirement Residence

Donna-William Vangool

5/5

It has been just over one year that I brought my wife to Empress Memory care. It was the most difficult thing for me to do in my 50 years of marriage. Remarkably, the transition went extremely well primarily through the help of the very professional staff who welcomed Donna. The daily events and activities assisted greatly in the transition and continue to provide meaningful support. The weekly outings by mini-bus and weekly music events are very much enjoyed. A wonderful aspect of Empress Kanata Facility is the outdoor gazebo and garden for memory care. It’s a great spot to sit and gather with family and friends. A special thank you to all who know and care for Donna from me, my sons and extended family.

Tess Maclean

4/5

Mom has been at the Empress, off and on, for 4 years . All the staff from helping with living accommodation, health care, nurses and aids are wonderful. Mom enjoyed the interaction with the residents and having delicious meals with company. And Mom would never miss afternoon tea. The fun side, that is offered, such as crafts , games and musical entertainment was well planned.
We are sad to leave the Empress but grateful for the time there..

Larry and Judie Dakin

5/5

It's an emotional time when you decide as a family that someone you love needs to move to a retirement home. Our parent said that they hoped they raised us well, since we kids were going to be responsible for choosing their new home. The Empress Kanata made our journey easy. We looked at a number of homes but the Empress team made us all feel welcome from the very beginning. Since we moved our parent in, the health care, emotional care and physical care received, have been exceptional. The ENTIRE team (and it does take a village) has a passion for ensuring all are well cared for. Our parent is involved in activities and tells us they aren't lonely anymore. Our parent also told us they raised us well since we chose well. The Empress Kanata and all its team are Winners. We have been blessed by kindness

Kevin Rorwick

5/5

My father spent a few years in the retirement residence before moving into the Memory Living Unit. He always received exceptional care. The Empress team truly cares about its residents. He enjoyed looking out at the garden in the back and watching the flowers bloom. In earlier days, he enjoyed taking walks around the residence. The Empress has always been very pleasant and welcoming.

Helen S

5/5

Our mother lived in the Empress' Memory Care neighbourhood for over a year. The caring environment helped her feel quickly at ease. The food was exceptionally good. The staff built wonderful, personal relationships while providing a loving, engaging and safe place for Mom to live. Many staff went the extra mile to provide excellent, personal care, ensuring our mother's well-being was a priority. Nothing beats home with family but Empress is the next best thing. The staff and neighbours will be missed. Thank you for making a difference. Sincerely, Claire's Family

Marcia Scrimgeour

5/5

My father has been in Chartwell Empress for 5 years and thoroughly enjoys himself. He did his own research before selecting The Empress. At 105 he is still in the independent living part of the residence. When asked how he is liking the residence, he always says he is comfortable. During this pandemic the staff have been amazingly excellent, as well as vigilant and supportive of residents. I have always had pleasant dealings with staff and informative discussions with management. I would recommend The Empress Kanata.

Richard Desorcy

5/5

My wife and I are so happy to have found Chartwell Empress. I was very worried about my mom's transition into memory care , but Pina and Karen and their teams made it easy. The staff is top notch,caring,and never hesitate to go that extra mile to help both residents and their families.
After such a long period of constantly worrying about my mom, I can now relax knowing she is in excellent hands.
PS, my mom loves it there too! She says the staff treat her like royalty.

Melanie Valentine

5/5

Our mother relocated to the neighborhood in the Chartwell Empress Kanata in July. Our experience with the transition from mum living in an independent living residence to the memory care setting has been seamless. The management team and staff have been very supportive in making this a positive experience for both our mum and our family. The care and attention to detail our mother is receiving has been excellent. The communication from the memory care manager Bryonie and her team has been fantastic!
I live in B.C, anytime I have a question, it’s so nice to know an answer is just a quick text away. Also, amazing that if I want to have a quick virtual call with mum, Bryonie has been more than happy to accommodate my request. Even though mum has only been living in the neighborhood for a few months she has adjusted well and is very comfortable with the warm home setting the Empress is able to provide in the memory care neighborhood.
Thanks to all the staff for creating a safe, warm, inviting space for our mum to live!