College & Community Health Centre - Grande Prairie, Alberta

Kora S.

The staff were amazing inserting my IUD but I think it’s ridiculous that you do not get pain meds from this procedure. I have not been able to move all day and have been in horrible pain since the procedure. I know it’s not the staff’s fault but I think the Canadian health care system can do a little better for their patients and not make things so painful. The clinic was very helpful and it took less then an hour.

Elliott B.

A colleague of mine highly recommended this clinic and I have to say I am very impressed with my experience. The Physician I had seen was so kind and understanding and made sure my concerns and worries were heard. All the staff members were exceptionally welcoming and friendly.
I highly recommend this clinic!

Michelle A.

The doctor is the best very understanding and caring person

Nathalie P.

If I could put no star rating, I would.
Had an appointment in January that I could not make because I was stuck in Mexico, couldn’t call out .
So I rescheduled for today, appointment is at 1:50 and I was a little late,so I called at 2 pm to tell them I was in the parking lot about to walk in and she said that I was written off as a no show …seriously!!! And now I am no longer allowed to go there for appointments. I cannot believe this…insane.
I took the time to call, I was literally in the parking lot . Not as if I didn’t show up!!
They can make you wait for 30-40 minutes with appointment … but god forbid you run a tiny bit late.
Message received, our time is not valuable but their is !!! Pretty rude

Tj J.

Lab and rest of staff are wonderful, security guard however has quite the attitude so don’t expect a warm welcome when you arrive. Never had any issue until they hired a security guard, usually a very pleasant experience until the last few times I went and not just towards me but to other people who came in as well, treats the elderly terrible. Really sad to watch honestly.

Meagann J.

Waited well over an hour for my appointment. Front desk was extremely rude. Asked for an update while waiting and mentioned I had back pain ( didn't know that could be kidney related) which was on the "pink sheet" on the front she just rudely told me she couldn't tell me how long it would be. Finally got called back and sat down for one minute and told the nurse assistant that I had back pain and she rudely asked why I hadn't done a urine sample (as if I was a doctor and knew to do this) they gossiped about me while I did this which she also did when I asked how long it would be. The level of maturity and professionalism is very low here. These people chose to work here why they treat people this way is ridiculous! I have worked in the medical industry and wouldn't dream of treating people the I was here. I would have gladly waited a week to get in anywhere but I really liked the female doctor I saw here previously. Terrible experience

Meriska K.

I have been here a million times before and everyone has been awesome..

However, my mother went in today after booking her appt 3 or 4 weeks ago and had an extremely rude encounter. I am writing this for her because she does not have a google account. She got to the clinic and noticed a sign that said "gone for lunch be back at 13:45". She told the person there that she had an appointment for 1:00 and the lady proceeded to tell her that "she wasn't 3 people and that she could go to junction point, if she wanted". My mom didn't say much and walked out.

I understand that these times are stuff and things are stressful for everyone. but booking an appt 3-4 weeks in advance should mean that there is someone there to do the work that they were boooked for. I also think the worker present could have been a little more professional about the sitaution and asked if my mom could come back instead of sending her elsewhere after she waited specifially for the GPRC Clinic.

Like I stated earlier, I have been there before with no issues but I think this is something that should be addressed.

Nic H.

To begin with, the receptionists were very unprofessional and had a lot of attitude for no reason. The Doctor's only concern was not my health, but to get me in and out of his office as fast as possible. They failed to fax off a pre-operation physical exam form back to my surgeon in Edmonton, which resulted in me not being able to go for my surgery, which I already booked flights to get there for, as well as the return flight. I highly recommend everyone to go to any clinic but this one, as they have proved their poor organization skills, along with no compassion towards their patients whatsoever.