CUPS Calgary Society - Calgary, Alberta

Sheldon M.

What an amazingly helpful experience. Crystal was a very compassionate lady at the front desk. She helped me to realize the resources out there avaliable if we ever find ourselves down on our luck, & in a vulnerable situation. That being said I appreciate the thoughtfulness and the help.

Captain D.

Very bad. Had appointment but had to wait 35 minutes even though I was on ti.e, then sat another 20 minutes on my own in a room, to see a guy who was a Dr intern who was telling me about someone else's blood tests and I realised this when I showed him the results for ME on the Alberta account so had no trust in this place whatsoever.

Quinton K.

Amazing, friendly and attentive coordinators. All people who work here are pleasant and do their best to assist those in need.

Google U.

DON'T try and get I.D replacement through CUPS.

I felt so relieved on the 30th of may when I completed my application form/requirements to have my birth certificate sent from Ontario.
And knowing it was getting done at no cost (on my end,) I was very grateful.

Unfortunately however my relief has turned into sheer disappointment as I waited 7 weeks and 4 days only to go down to the building and read a letter stating that CUPS didn't even PAY nor did anyone sign their name in the applicant section (see photos).

So, I had the option to sit with someone to fill out the additional info needed but after waiting as long as I already have, I simply cannot trust that it will be done right and be successful this time.
I would much rather do it CORRECTLY, myself.

HOW can someone screw up THAT bad and not even SIGN 😩...

Such a waste of time, I have to start the 6-8 week waiting period allllll over AGAINNNNN 😡.

Chander C.

It was good but the management should check the entry timings since when I visited I arrived before 8 a. m and it was freezing cold and there was no one at the door to let's in and we were only allowed after 8:30 a. m and till that time we have to stand there.
Hence this should be checked and arrangement should be made for this

Kimberly

The workers CUPS have been nothing but incredibly supportive and sooo resourceful. I have access to dozens of programs, workshops and groups that I would recommend this organization to anyone that struggles in any area of their lives.

I will forever be grateful to the men and women who helped make this happen

Thomas B.

Cups was a better place in the past. Now it's just Doctors who volunteer just to look good...They are a walk in with no interest long term. They should refer people to doctors are willing to help. They do not want patient's who require opiods..They believe an aspirin is the answers. Their political ,which cuts down the options available to their patients.They have no idea what their doing...they refused to see me a day after i was diagnosed with a stroke...They told me sores on my legs would go away,They turned out to be ulcers..Had to go to homecare sent by an emergency room doctor..They just aren't equipped to deal with real patient's .They,re just plastic doctors They are a 100 different that caused me pain tat was preventable. I'm just so upset with them and so disappointed

bobby R.

Horrible, I had tried to get help with my electricity bill for two months. November to December I tried calling them, left a dozen voicemails. hurts that no one ever called me back.

Even got red cross to give them a call to no avail. Unless you are some sensational, potentially amazing media story they will be reluctant to help. Priority goes to single moms and people with drug addictions. 211 told me that they are my only option for getting any help so now no power or heat.

Left out in the cold this winter.