Dave Hill Pharmacy - Fort McMurray, Alberta

Dave Hill Pharmacy : Un Partenaire Pharmaceutique de Confiance à Fort McMurray

Dave Hill Pharmacy, situé au 200 Thickwood Blvd, Fort McMurray, AB T9K 1X9, Canada, est une pharmacie établie et respectée, offrant une gamme complète de services pharmaceutiques et de santé à la communauté de Fort McMurray et ses environs. Avec un numéro de téléphone direct 7807501111 et une présence en ligne accessible via son site web medigroup.ca, la pharmacie est facilement accessible et répond aux besoins variés de ses clients.

Spécialités et Services Offerts

Dave Hill Pharmacy se distingue par son approche globale de la santé. Elle propose non seulement des services de pharmacie classiques, tels que la dispensation de médicaments sur ordonnance et la délivrance de produits de santé en vente libre, mais aussi des services spécialisés qui témoignent de son engagement envers le bien-être de la population. La pharmacie agit également en tant que centre de désintoxication, offrant un soutien précieux aux personnes en difficulté avec la dépendance. De plus, un conseiller santé est disponible pour répondre aux questions des clients, prodiguer des conseils personnalisés et les orienter vers des ressources appropriées. Enfin, son laboratoire pharmaceutique assure la préparation et le contrôle qualité des médicaments, garantissant ainsi leur sécurité et leur efficacité.

Facilités et Commodités

L'établissement a été conçu pour offrir une expérience client optimale. La livraison est proposée, permettant aux clients de recevoir leurs médicaments à domicile. Un service de drive est également disponible pour une collecte rapide et pratique. Les clients peuvent effectuer leurs achats en magasin, profitant ainsi de l'assistance personnalisée du personnel. La pharmacie s'engage à l'inclusion et offre une assistance dans d'autres langues pour répondre aux besoins de sa clientèle diversifiée. L'accès est totalement accessible en fauteuil roulant, tant à l'entrée qu'à l'intérieur du bâtiment, et un parking accessible en fauteuil roulant est disponible. Pour une consultation rapide, les clients peuvent profiter du Wi-Fi gratuit. La pharmacie encourage également les courses rapides, permettant aux clients d'obtenir rapidement les produits dont ils ont besoin. Elle accepte les cartes de crédit, les cartes de débit et les paiements mobiles NFC, offrant ainsi une grande flexibilité aux clients.

Reconnaissance et Opinions Clients

Dave Hill Pharmacy bénéficie d'une excellente réputation auprès de ses clients, attestée par les 55 avis recueillis sur Google My Business. Le moyen de l'opinion est de 4.2/5, témoignant de la satisfaction globale de la clientèle. Les clients soulignent particulièrement l'amabilité et la compétence du personnel, ainsi que la qualité des services proposés. L'atmosphère de la pharmacie est décrite comme chaleureuse et accueillante, où les clients se sentent appréciés comme des individus, et non comme de simples numéros. L'engagement envers la satisfaction client est palpable dans chaque interaction.

Informations Complémentaires

La pharmacie s'efforce de maintenir un environnement sûr et accueillant pour tous ses clients. Elle met en œuvre des mesures strictes pour garantir la confidentialité des informations médicales et le respect de la vie privée. Son équipe de pharmaciens et de conseillers en santé est formée aux dernières normes et réglementations en matière de santé. Dave Hill Pharmacy est un acteur clé de la communauté de Fort McMurray, contribuant activement à la promotion de la santé et du bien-être de ses habitants. Elle est un établissement de confiance qui s'engage à offrir des services de qualité supérieure à ses clients. La facilité d'accès, les nombreuses options de paiement et l'assistance multilingue en font un partenaire idéal pour tous les besoins pharmaceutiques et de santé.

👍 Avis de Dave Hill Pharmacy

Sherry M.

5/5

I love them. Never do I feel like a number ❤️

Sarah E.

1/5

Have been using Dave hill pharmacy for years but the last year has been nothing but horrible service! Put on hold for 10 mins, hung up on, when someone does serve you it’s usually with attitude. Have called for refills for my kids and got told that THEY would tell ME when a refill was due and then hung up. Picked up prescriptions 3-4 times in the last couple months where they don’t give me the refills I called for but give me refills I don’t need and charge my insurance for it. It’s sad to see a pharmacy that was so friendly and helpful turn to this…. Unimpressed!

Chantelle J.

1/5

If I could have given this pharmacy 0 stars I would. Unfortunately, the staff and customer service has been nothing short of disappointing. As an individual who is in and out of fort mcmurray for work, occasionally I need to get my prescription filled while I am in town. I can call multiple times to ensure there is no issue when I pick it up, however there is almost always an issue. While I was on the phone this evening trying to understand why there was a problem again picking up my medication I can hear in the background another individual getting upset with their pick up as well. I can call to pick up a certain medication, and have a different one filled that I no longer needed (something I have communicated with them prior- their internal communication and note system is faulty). Then to have the pharmacist talk to me like I am a child or with a learning disability, frustrated and asking her to speak to me like an adult she does not apologize and just says that’s how she talks to patients for them to understand, or that english is not her first language (her accent wasn’t bad, her english was well spoken and I can understand asian accents pretty fluently myself) so again speaking to me like I am incompetent because I am trying to understand how we can avoid this problem in the future was unnecessary. There is never any solutions and only excuses. This pharmacy would be doable if you never use a secondary pharmacy, I liked the hours but I would probably take my chances on waiting and hoping I make it to the next day. Also careful you don’t inconvenience the staff on their breaks because that will be your fault. Again, wish I could use this pharmacy but as they would say it’s “unfortunate” for me. If the lines of communication were fixed this is an unavoidable problem.

Gurtej D.

5/5

I would not only like to promote this business but also thank this business. Understanding the problem and solving it within minutes. Especially given the wait times just to even get your prescriptions refilled. A big shout out and support to The Pharmacist Ava & The team. Keep up put good work.

sam L.

5/5

Always great customer service. We live closer to several pharmacies, but we feel valued and are treated like real people at Dave Hill.
We came half hour after they closed without realizing, the cash registers were already shut down for the night, so he gave me what my little guy needed and asked me to come back to pay the next day! Dave and the team truly care. Quick, caring and professional, you can't ask for more than that, but on top of that they have a excellent hours and a drive thru, so when you or your kids aren't feeling good you don't even have to get out of the vehicle!

Cori C.

5/5

I had a problem with my insurance, it was saying "relationship error". The lovely lady at the drop off actually called the insurance, figured out the issue and got my claim to go through. I really appreciate the time and effort she went to in order to help me. Great place!

STACY B.

5/5

After using multiple pharmacies throughout town, I fully stick with Dave Hill now.
Very helpful, very fast, super friendly and the drive thru is an added bonus.
Elsayad, Ahmed is a prescribing pharmacist and he’s helped me out. I even get my puppy’s prescription from them!

J S.

1/5

Went in for eye drops because I got conjunctivitis from my son. Both eyes are glaringly red, I have a cold, and my son's left over prescription was helping great until it ran out. This pharmacist didn't even look at my eyes let alone have a care in the world to help me. She simply read from a list and then told me I need to see an optometrist because I could have a scratch. If she would have taken 1 second to look at me maybe some common sense would have kicked in. Scratch in both eyes? Really!? The drops would have burned and quite the coincidence that my son also had it. I'm well aware of what I have and this person had no interest in helping me. Terrible experience. What's the point in having a prescribing pharmacist.