John's Equip Sales & Serv Ltd - Frankford, Ontario

John's Equip Sales & Serv Ltd est une entreprise basée au Canada qui se spécialise dans la vente et le service de matériels lourds, agricoles et pour le paysage. L'entreprise est située à l'adresse 324 S Trent St, Frankford, ON K0K 2C0, Canada.

Le numéro de téléphone de l'entreprise est le 6133986522. La page web officielle de l'entreprise est disponible à l'adresse bobcat.johnsequipmentsales.com.

Les spécialités de l'entreprise sont l'atelier de réparation pour poids lourds, le fournisseur de matériel agricole et le magasin d'articles pour l'aménagement paysager.

Il est également à noter que l'entreprise offre plusieurs services accessibles à tous, tels que des entrées accessible en fauteuil roulant, un parking accessible en fauteuil roulant, des toilettes accessibles en fauteuil roulant et des services de mécanicien. Les moyens de paiement disponibles sont les cartes de crédit, les cartes de débit, les paiements mobiles NFC et les cartes de crédit.

L'entreprise a reçu 43 avis sur Google My Business et possède une note moyenne de 4/5.

👍 Avis de John's Equip Sales & Serv Ltd

Dunc

1/5

I have been in customer service for more than 30 years, and this is the worst customer service I have ever received. Not only was I told the parts I ordered would be in within 3 days, but here we are more than 3 weeks later. I still have no parts and was told what can you do? I asked to speak to the owner about the poor customer service. This rude and undereducated owner named John called me back to tell me how it would be. I informed him I would leave a negative review due to the extremely poor service, and he threatened me by saying that if I did, I could be in "BIG TROUBLE." I have no idea what he meant by this, but as you can see, I have written the review and now see him more as a coward than a good business owner. To bully his customers and talk to them as if they were less than human is not his right, but he feels that it is.
I implore you to look for an alternative to doing business here. The owner, John, is a bully and a coward.

David V.

1/5

We've been a customer of John's for many years. Other than the time they installed a steel gas tank instead of the aluminum one that we ordered (and refused to fix it), we had been reasonably satisfied. Until last month when we brought our truck in for a safety and John, the owner, freaked out at us (in front of all his staff and other customers) about a outstanding previous invoice. The problem, however, is that we had never received said invoice. John said his staff was infallible and that wasn't possible, so he refused to release our truck until we paid this invoice. While we thought this was ridiculously rude, we paid, only to discover later that $160 of interest was added to the invoice we never received! This review would never had been published had John's refunded this interest charge when discovered, but alas, they have refused. Apparently, in spite of never receiving the original invoice nor any monthly statements, we should have called them to ask them if we owed any money! Good riddance - we've switched to Action Towing and Automotive instead - they've been great and the safety was $1000 cheaper than John's quote.

OUTTAKES O.

1/5

The absolute worst place to go. They treat you like garbage on the phone. They cause issues with your machine and then expect you to pay for it. I would rather drive a long distance than ever return to this place. Unforgivable

D W.

1/5

Had a part request that would have required a few extra minutes to look up and check availability but they weren't interested in even trying to look it up. Some places are willing to put in effort to help a customer but that certainly not my experience. Won't bother trying to deal with them again.

judy W.

1/5

If I could give them less than one star I would. I bought my cub cadet lawn mower from them, it refused to start so I called them. They had it in the shop six times to fix it. It still doesn’t start and now they say oh it’s out of warranty. Then they say well we came out there was nothing wrong with it . Then why did you keep coming out and why am I calling you if my lawn more is working. Don’t deal with these shysters. They’re nasty they’re mean and they’re dishonest go somewhere else. I called cub cadet and they assured me I was still under warranty. So John’s equipment lied to me.

Neil B.

5/5

John and his team have taken care of the equipment needs at our landscaping construction company for many year. We have to many stories of great service to list. We highly recommend them.

D D.

1/5

Snow blower would not start and took it in after phone conversation with staff and them stating it would most likely be a carburetor issue and was told the cost would run anywhere from $85-$100. Picked it up today and it was a carburetor issue like they thought. I was however extremely surprised when the bill was just under $170.00
They claimed gas was a tan color when I had in fact just put gas into it the day I dropped it off. Plus they changed a spark plug that was only 2 yrs old. The 3L of gas they supposedly replaced, only have their word on that was at a cost of 1.84/ liter. On top of all of the above they left grease smudges on all knobs and controls. My husband is maticulous at keeping things clean so it was the first thing he noticed when he went to prime it. Feeling totally ripped off and disgusted at the lack of service quality.
Will not be returning to them ever again

James T.

5/5

John's Equipment is an official dealer of Cub Cadet and less than 10 mins from my house. Therefore I relied on John and his great staff for my purchase of a 2021 heavy duty Cub Cadet snowblower (support local!). Turns out it was a great decision! The machine works great. But even better was that they delivered it and I discovered they had even prefilled it with gas - nice touch! I would recommend John's for all of your equipment needs.