Mediplex: Medical Complex and Clinics in Antigonish, NS - Antigonish, Nova Scotia

Maggie H.

My husband went to this clinic to have a medical form filled out. He was assured they could help him with it but needed to see him once a month for three months to establish a relationship. He went to every single appointment, even took time off work. Today, he was told by the doctor they would not help him and wouldn’t even return the form because they had already filled it out. This was sent by certified mail from Ontario, it’s not like we can just download a new copy to go somewhere else. He was told they were going to put it in the shredder. She was rude and unprofessional and I don’t recommend anyone go to this clinic. I am contacting Nova Scotia Health Authority tomorrow to file a complaint.

Kathryn M.

I was happy to get a Family Doctor about 1 year after being placed on the wait list. I have had a good experience at this clinic so far. I haven’t had issues getting appointments. Dr. Osemwegie is punctual and seems to have a good grasp on the health concerns I’ve gone to her with. She asks good questions and gives good feedback and I don’t feel rushed or judged.

Megan L.

Receptionists are always nice and helpful. When I call or need to book an appointment with my doctor I get in quickly. My family and I were lucky to get a doctor who is amazing, and wonderful with our daughter. I have yet to have a negative experience here.

Steve M.

I was very happy that I was able to be accepted as a patient several years ago. This is a great clinic with excellent staff and outstanding Doctors and Nurses. They also offer evening clinic appointments which is incredibly helpful. The reception staff works with me to ensure my appointments are within my abilities and scheduling thus meeting my needs as well as the clinics scheduling. They could not be more professional! I have traveled around our country quite a bit and have had various Doctors in associated small offices and larger Multi-Physician clinics and this "is one of the finest".
Kudos for doing it right!

Osama S.

I'm giving this rating not for the staff, the staff and the reception disk employees are very nice and I love them, but the one star rating is for Dr Chizoma Osemwegie, she not good doctor, she's a racist person, she postponed my brother's appointment 4 times for no reason. He is very sick and she does not care at all.

Anonymous N. S.

This practice should be reviewed by the Nova Scotia Ministry of Health.

Almost every time I call to try to get a spot at the night clinic, I'm told there are no spots left or that they are extremely late at night.

Their assigned time to start calling is 5:00 p.m. I call at 5:00 p.m. and often get through in a minute or two.

How can all the spots be filled in a minute or two?

I also find it very odd that I am told there are no spots, mention it to a co-worker and they say they always get in, because the receptionist is a friend of theirs. Several times, the co-worker has even said they had a spot that very night where I couldn't get one for my child. They called that morning.

That is unacceptable.

Even more unacceptable is that the clinic is, to the best of my knowledge, supposed to refer patients with a family doctor to go to their family doctor, or the emergency room if it is urgent.

Several people I know have family doctors, the clinic is aware of this, and takes them anyway. Including the co-worker who is friends with the receptionist.

Meanwhile, people like myself who are still waiting to get a family doctor, after 5 years, are being ignored.

It is also unacceptable that if a person does get a referral, to a doctor in this clinic that is accepting patients, be made to interview with the physician.
This is to, "...see if the doctor is willing to take you on.", according to the receptionist.

These doctors are paid by public funds from taxpayers, like you and me.
If anything, the patients should be interviewing them.

wolfvillenow

I am so surprised to see anything but an excellent review of this clinic
that I had to post my own which I do rarely. I came back to my home province about one year and a half ago because of a death in my family, and was unable to reach the walk-in clinic in the town where I live though I tried for more than one hour and on speed dial from 10:00 a.m. on.
I then called my former doctor's office from 2010 in Fall River and they suggested Truro or Mediplex in Antigonish.
I was able to get through to Mediplex easily, was given a telephone appt.
for the same week to get prescriptions filled and some tests one. Tammy is the person I have dealt with lately and she has been great. I have also spoken with Paula and have found her very helpful and respectful.
Dr. Irving has been the doctor I've spoken with and seen recently and I could not wish for a better doctor. I would like to import the entire office to the town I live in but instead I drive an hour to get to see them.
I do know that evening clinics at most walk-ins can be extremely busy and one needs to understand the pressure on everyone during evening hours.
I must say with tongue in cheek of course, that I may regret this as too many of you will want to come here now!

Chelsea P.

The doctors are fair and usually knowledgeable.
The receptionists, however, can be incredibly rude and lack the patience and basic human compassion to deal with the general public.
Not impressed by the receptionists at all.
If you have to deal with the public, put a smile on your face and at least ACT like you want to be there doing your job.