Purple Beauty Supplies - Calgary, Alberta

Renfrew C.

My neighbor and I went into the Calgary location hoping to purchase dremel bits for nails. My neighbor has been licensed many decades and presented her card when asked. The shop owner/clerk became agitated and cut us off abruptly when realizing hair is my neighbors main industry.
She proceeded to inform us there was 'special licensing' required, to purchase dremel bits, adding there was a high element of danger. (my thought bubble, has she ever been to a real tool store where they sell saw, router and shaper bits?)

The woman was rude and condescending while she tried to imply her personal liability, she seemed to take pleasure from power, and we left bewildered over the bad experience. We felt judged and as though we didn't meet her personal standards; perhaps we were to old and unattractive for her taste.

We googled nearby businesses and called the The Beauty Depot. The woman was kind and courteous, there is no special license required above industry norm to purchase nail dremel bits. We all discussed the incident at Purple which is probably the worst experience I've had in Calgary in my years, and I was born here. I can honestly say I am a seasoned cabinet maker who handles all kinds of blades and bits, and never have I been treated so poorly, and I don't consider nail bits to be a threat to adults. Someone should explain to the staff at Purple what constitutes danger and how to treat people respectfully - consider going elsewhere in our humble opinions, it made us feel very badly.

Please see photo of what the staff at Purple consider a danger.

Thanks for reading.

Lex M.

Absolutely love this supply store. I’m a nail tech and this is my go to store for all things gel nails and more. They don’t have a big variety of acrylic options but for me I don’t mind as I am stepping away from that. All of the ladies who work here are hands down amazing and go above and beyond for their customers, I highly recommend that you don’t shy away from chatting or asking them questions. I’ve seen some previous comments about sassy/rude or discriminatory behaviour from staff, but it seems that this issue is absolutely not the case anymore as I have been coming here for a few years and always leave with a smile on my face due to the lovely professionals here. ☺️ The ONLY reason that I gave 4 stars instead of 5 is because I so so badly wish that they were open on weekends.

SugarRIOT

The best supplier in Calgary. The level of customer service is unmatched and they have the best selection with prices that none of the other beauty suppliers have been able to beat. There is no other supplier in the city with the customer service level they have here. Extremely knowledgeable staff.

Laila N.

Amazing service, they are very helpful with any questions that I have. Instantly they make you feel welcome and comfortable. they are wonderful if you have any questions. Just an amazing atmosphere

Tanisha B.

Absolutely amazing !! Sylvia is such an amazing teacher , I would highly recommend her to anyone ☺️ such a great crew they have , very welcoming as well !!

A J.

Always a great experience visiting Purple for my supplies. All the lovely ladies greet me by name when I come in and are always very helpful! Love all the companies they support and stand behind their products!

Charlene L.

I can't express my appreciation enough for the ladies at this store! They go above and beyond every time, easily making it the best supply shop in Calgary!

Caitlin R.

This is easily my favorite supplier! Everyone is fantastic to deal with, and they're always so fast and efficient for shipping! They almost alway have what I need on hand. Wish we had one local (wink wink nudge nudge 😂)