Railside Sports & Marine - Dryden, Ontario

Carine R.

Bought my Yamaha Bike from Railside. Had it serviced there regularly and always was great! Also bought a winter jacket from them and was pleased with the service when I was deciding if I should or shouldn’t. They have always been friendly and knowledgeable and helpful in all my dealings with them. The owner and his staff are great!

Mac S.

I have been dealing with Railside the past few years, Joe and all of the staff have always been extremely helpful and awesome to deal with. The first time I dealt with them they installed a jaws big shark kit on my M8000. They did it quick, right and the sled was a monster after!
I was so happy dealing with them I decided to snow check a 2018 Mountain Cat. I ordered some after market parts to be installed on the sled before I picked it up and they gladly installed everything. To install the new running boards the old ones literally had to be cut off, they went above and beyond and touched up everything, even parts that were out of sight!
Whenever I have questions or need parts (I’ve been known to break things) everyone at Railside is more than happy to help.

Keep up the great work and I look forward to continue doing business with Joe and the rest of the crew at Railside Sports!

Rob E.

Purchased 2 new sleds over the last couple of years. Both sales were handled with no issues and good prices were negotiated.
The only issue on one of the sleds has been an intermittent starter motor (an Arctic Cat common issue) which was replaced under warranty with no discussion needed. The seat was also replaced as stitching was starting to come undone - something I hadn’t even mentioned to them.
Very impressed so far.

Jeremy M.

The staff at the customer service desk are great. The sales staff and technicians are terrible. Tried charging over and above the agreed on price for a new snowmachine. Only came down in price when I found the same sled for a much lower price at another dealer. Only went with this dealer because we could have the sled sooner then the second dealer. After it taking them 3 days to do the 1.5 hour PDI the second dealer would have been faster and cheaper. Sled didn't have a spare belt or plugs which were requested. Had to go back in to buy them. Had to load the sled in my truck myself. Sled had just enough gas to start. Took $84 to fill it and had to put 2 liters of oil in it. Second bad experience here. Will not be getting any more of my business and will be warning people away.

Pam O.

The staff are wonderful and extremely helpful! I have been shopping with them for 5 years and have always had amazing experiences! I always leave the shop with so much more knowledge and confidence! They have a large stock of products and are willing to order in any specialized parts and gear! They really take a personal interest in helping customers. Joe and his staff helped me get geared up and tuned up for all my winter and summer adventures and were even able to help me choose the right gear and order it in for me if they didnt have it available. They have shipped me parts across the country when i was out riding and needed to keep going! Love railside!

Shannon R.

Purchased a used 2012 snowmobile. Blew the clutch first day out. Took it back to railside and was told driver error....bull!!! Service dept failed to tell me that there was up grade to be done on the clutch. Service dept put in a used clutch without the updates...needless to say we had trouble with the machine from that day foward.
But thanks to Intercity Power Sports who actually told me the truth..the machine is back to working after a huge bill...that could have been avoided if Railside had done there job and been honest from the beginning. Buyers beware!!!

Sean G.

Doesnt own up to there own mistakes...blew drive belt on a brand new bike in less then 75 miles. It blew a second time 30 miles later. They charged me for the second repair when I got home I did my own check over found the intake and exhaust tubes for the clutch full of belt shards. Clearly the mechanic there doesnt know how to do a proper job. If it wasn't done the second time it probably wasn't done the first time. They wouldn't refund me the cost of the second repair even tho I had evidence that they didnt do the job correctly. Will not return for anything from them.

Shlomo S.

Large selection of helmets and riding wear my gmax hamlet broke (visor and face sheild screw came loose) they had replacement parts in stock. The staff is friendly and willing to help without the pushy salesman attitude. They also stock echo chainsaws weed whips ect...