The Electrical & Plumbing Store - Nepean, Ontario

Brad L.

We recently made a few purchases from this store and were amazed with the level of customer service and care...truly unheard of in this day and age. Assisted with selection of proper fixtures and dimmer and then we employed one of their electricians to install when we had issues. Manager even called to follow-up and ensure all was well post service. HIGHLY RECOMMEND...great selection, attentive service and pricing was equal to or less than online competitors.

Brad & Ron

Pierre H.

I had a faucet that needed a small part for a repair. The person at the parts desk helped me find a used part that he gave me free. Was able to complete my repair and everything worked well!
Thank you for the excellent service and advice!
Will go back to the store again!

Jason P.

Called in trying to find some information about a walk in tub kit. After three employees couldn't help me, the last was sure to add in at the very end of the call a sarcastic "Good luck with that" Well Boone had it...wasn't too hard to find. I won't waste my time talking to rude employees again. You make it hard to shop local.

Stephanie P.

Great service department. Went in for help to rewire a lamp I made in junior high, too many years ago. The gentleman at the counter was very patient, knowledgeable and kind. Just a shout out to them if you ever need a lamp rewired! thank you

ePiL3PTiC P.

I am a contractor who has been recommending clients come here for years. My clients have purchased shower towers, custom bases, faucets, and sinks... not to mention endless light fixtures. The selection is definitely one of the best in the city. The customer service is great as well! In about 15 years I have had only two faulty products, and both were replaced without questions or problems. Any contractors working in Bells Corners needing plumbing materials should stop by the desk in the back. Great store for all of your plumbing and electrical needs!

Karen N.

This is THE BEST place to go for lighting. In today's world there are so many lighting options it can be overwhelming to choose which style, size, finish, and type of bulb will work in your space. The staff here is AMAZING at helping you find what you need. There are so many subtle differences between light fixtures that make a huge difference in the end result. John at EP Store is extremely knowledgeable (and super friendly too) and can guide you to the perfect choice. There is a HUGE selection in store but if what you want isn't on display, he can quickly find you something else. I've been going there for over 10 years and am always super impressed. He can even find you the rarest of bulbs!

Quirky W.

Got here 5 mins before closing. Needed a replacement part and the two gentlemen there were so friendly. One helped me find what I needed super quickly, the other cashed me out with a smile. Especially considering my purchase was under $20, really impressed with the level of service!

Daniel L.

Kevin Rebertz, at the West End Store, was extremely helpful and knowledgeable. We ended up buying our shower door and base from there and it came in within the time frame they provided. We are very happy with Kevin's assistance and our new products!