Windsor Plywood - Camrose, Alberta

Rob L.

Some of the people working here are quite decent.. but that "owner" Marias.. is unreasonable and a very difficult person to deal with! You better be prepared for no returns, no deals if you shop here.

It seems like he just makes up "policy" as he goes along the day.

The staff jokingly warned us that he was not "the best" to deal with.. should have paid more attention to the warning signs. 🙄

cory D.

Becarful what you purchase there, as some things are final sale. Which they fail to mention at time of purchase, leaving you with extra wood that you have no use for. I've not seen this policy at any other hardware stores.

Samantha P.

The staff at this store go above and beyond every time! It’s easy to order over the phone and excellent customer service in store. We always have a great experience!

Steve L.

This was my first time in this store. Excellent service. Staff were very helpful and made sure I found exactly what I needed for my project. The guys even helped me load my truck in the rain.

Doug R.

Recently, I asked the owner of Windsor Plywood Camrose AB to replace a defective piece of pine which showed up in a package of 8 which I had purchased from the store. He seemed extremely agitated when I spoke to him even before I mentioned my problem. The pine was so bad that you could actually see through to the other side of the suspect lumber. I advised him that he should not be selling such an inferior product to his customers. I guess he was having a bad day and took it out on me by asking me to leave the store at which point I was happy to do so. For an organization which claims to have customer satisfaction at the forefront of their policies and to sell only quality products this operation seems not to have gotten the memo. I would like to mention that the staff at this operation are excellent and courteous. It's very sad that they have to work for an individual who does not appreciate his customers who would like to receive value for their hard earned money.

David K.

Wow! What a place! They treat you like family! They offer very good advice and even make sure you are loaded safely! I can’t urge people enough to go there for anything!

Sandra R.

Love this place and the people who work there. Amazing selection of woods, some very unique pieces. Staff are always pleasant, helpful and knowledgeable.

Tara C.

Had all of our windows replaced by a contractor working for Windsor Plywood in Camrose. As an incentive to replace all of our windows instead of just some, he offered to throw in a new front door. After installing the windows, we never heard from them again and he did not return our phone calls. A few years later we had a different company replace our siding,soffit,fascia and roof, and they reported that due to the windows being installed incorrectly, (the screws have been put in on an angle instead of straight) our windows are all bowed outwards. This made capping around the windows a nightmare. Needless to say we are not impressed.