Dilaani Medical Aesthetics & Head Spa - Ottawa, Ontario

Monica S.

I had the Scalp treatment with Sia and it was absolutely exquisite. A friend had given me a gift card so I thought I’d try this place out. From the moment you walk in it smells divine and you are pampered. The treatment offered a scalp analysis, a series of head massages (with oil, shampoo, and a mask), hair wash and lots of massage on the neck and shoulders. I felt completely relaxed and rejuvenated afterwards. I highly recommend this spa and treatment!

nrd 1.

Wonderful experience and very kind staff. The scalp assessment taught me about my hair and scalp health which has been so helpful! The treatment itself was very relaxing and I would recommend it to anyone!

The outside of the building does not do this business justice, you can’t tell how beautiful it is. A simple update to the window would be a big help. Inside feels like its own world and completely transports you to a relaxing environment! Would highly recommend for anyone looking to relax or even as a gift for someone else.

Ewan

I went to Dilaani for a head spa on my birthday, and it was truly amazing! They were kind enough to accommodate me last minute, which made my day extra special. The treatment was so relaxing and refreshing—I left feeling completely renewed. The atmosphere was calming, and the staff went above and beyond to make me feel comfortable. I couldn’t have asked for a better birthday treat. Highly recommend if you want to pamper yourself! 💆‍♀️🎉

Noor A.

After months of searching all around Ottawa for a place that’s not only professional but also very clean, I finally found a gem! Dilaani is truly a blessing in Ottawa. Her laser services are top-tier, no joke, you see a difference after just one session. The clinic is spotless, and the staff are incredibly welcoming.

The prices are also the best I’ve seen compared to other spas. Unzila is such a sweetheart she always makes me feel comfortable and genuinely cared for. I cannot wait to try all the other services they offer 🙈If you’re looking to treat yourself, Dilaani is the place to go!

k.

my experience in getting the Japanese head spa was alright, definitely was expecting something else. Had booked a head spa session with my friend and it’s definitely appointment based as mentioned. Doors are locked to keep the “no walk in” policy and you would have to knock on the door or else you’ll be waiting outside for a bit- there was no reception at the time! overall the setup is cute. You quickly get your hair “analyzed” then get proceeded to the beds. To my plus size girlies - bring your own body towel wrap and robe (they seem to only have one size fit all), I also found having to place my hands on top of me or else they would fall off to the side of the bed if I didn’t do that or snugged them under me. Unfortunately that hinder the experience a bit. The spa itself was okay, I was expecting more of an exfoliating the scalp, massaging the scalp and just really getting in there considering my scalp was looked at. Rather than what felt like your basic regular shampoo wash. Not sure if it’s the products they use (they did say they were using curly hair products on us) but there was no suds when washing my hair. lots of oil was used, which was nice - left my hair soft. To my curly hair girls with longer hair - prepare for the tools to get stuck in your hair and be a tangle mess at the end- I only saw a wide tooth comb to use at the end . The massage tools were nice (when didn’t get stuck) and the halo waterfall was great when placed on my forehead (not when it was on my head - maybe I just not tender headed)- tingly sensation! Overall I feel like the massage could’ve been better (back of my head was barely touched, including when it came to washing it and little to no pressure but my fault for not speaking up). The way they have it set up it sometimes was hard to relax as the analysis and reception are steps away from the beds. When it was quite it was nice - at one point someone fell asleep and the girl doing my hair couldn’t stop laughing because it was too quiet (guess her massager left her be, to sleep) so it can be tricky to relax. What I will say, the STEAM part of the session was the best- total relaxation (they leave you with it for about 15mins)!! Once everything was done we went back to the analysis area todo red light therapy, massage brush etc but what I found odd is that they didn’t recheck the scalp with the camera to see how clean your scalp got after it received the spa. Overall wasn’t what I was expecting, maybe not enough time todo everything in detail for an hour as offered. Towards the end it felt rushed, maybe 15 secs each time doing the red light therapy, to the high frequency etc Would I go back? Most likely not .. considering what was done and for the price. Maybe for other services, yes. Although my friend loved it!

In response: unfortunately due to my busy sch. I don’t often have time to response to text (I can quickly read them yes but often don’t respond right away). Although as a business with any concerns or any discussion should be handled via more formal communication channels, such as email and not text messages. Ty you for explaining you had range of sizes but my point was I was not offered/communicated. My experience is based of what was felt. My review is to give an insight on what curly/plus girls could expect. “scalp therapist” but no reassessment of the scalp was done afterwards. Several attempts but not communicated with me on how I can adjust but appreciate f/u guiding your clients. As far as pressure I did say MY MISTAKE for not speaking up. You’re correct I did say that comment about the snoring but the issue was the therapist continued to laugh after my initial comment when trying to relax as was said and I quote “it’s too quiet in here”. She did apologize which I said no problem hence can be tricky for people who have a hard time relaxing. It’s important to be honest/transparent in sharing feedback. They’re important part as a way to grow/better businesses/services. As for now I will decline your request in removing my review. All the best in your business!

Sarah L.

Booked appointments at this spa for the first time with my sister, it was amazing. The location is right downtown. The overall space is not very big, but everything is layed out nicely, it's very comfortable.
The windows are frosted so when you are inside it offers a level of privacy, which is much appreciated. All the ladies were very kind and welcoming. I also appreciated that it's by appointment only, so there is not a constant in-and-out.

We tried the scalp treatment. It was interesting to see the hair follicles before and after. When finished, our hair was so soft. They had hair dryers available for you to use if wanted, also offered coffee or water. Will definitely go again, I look forward to trying other treatments, and have already recommended to family.

Francine C.

The very best facial and head spa treatment I’ve ever had! It was so relaxing. I highly recommend it. The staff is amazing too.

Riri R.

I’ve had the absolute best experience at Dilaani Medical Aesthetics! I’ve gotten both facials and laser hair removal treatments from Unzila, and I couldn’t be happier. The spa itself is beautiful! It is such a calm, relaxing environment that instantly puts you at ease.

Unzila’s facials are truly amazing. Each treatment feels so soothing and indulgent, and the facial massage is honestly the best part—it’s the most relaxing feeling ever. My skin always looks and feels incredible afterward: refreshed, glowing, and super soft.

I’ve also started laser hair removal with Unzila and have only had one session so far, but I’m already noticing a difference in hair growth. I’m so excited to continue the rest of my sessions and see the final results.

Highly recommend Dilaani to anyone looking for professional, high-quality treatments in a peaceful and welcoming setting!