Beauty Supply Outlet - St. Catharines, Ontario

Le Beauty Supply Outlet situé à l'adresse 420 Vansickle Rd #6K, St. Catharines, ON L2S 0C7, Canada. est un magasin de produits de beauté qui offre une variété de services et de commodités pour répondre aux besoins de sa clientèle.

Le magasin dispose d'un drive disponible, ce qui permet aux clients de récupérer leurs achats sans quitter leur voiture. Il offre également un service de retrait en magasin pour ceux qui préfèrent récupérer leurs achats en personne. Les clients peuvent également faire leurs achats en magasin et bénéficier d'une livraison le jour même pour les commandes passées avant une certaine heure.

L'accessibilité est une priorité pour le Beauty Supply Outlet, avec une entrée accessible en fauteuil roulant et un parking accessible en fauteuil roulant. Le magasin est également LGBTQ+ friendly, ce qui en fait un endroit accueillant pour tous.

Le magasin accepte une variété de méthodes de paiement, y compris les cartes de crédit, les cartes de débit, les paiements mobiles NFC et les cartes de crédit.

Le Beauty Supply Outlet a reçu un total de 26 avis sur Google My Business avec une moyenne de 3,9/5. Les clients ont loué la sélection de produits, le personnel amical et la commodité de la livraison le jour même.

Avis de Beauty Supply Outlet

Kai H

3/5

Customer service is not the best. The lady kept giving me rude looks when I was just browsing. Customers should not be pressured to ask for help if not needed, as some of us just want to choose our own products to purchase in peace. I finally gave in and just asked for help since she looked like she didn't want me touching shampoo bottles, which I was only doing to look at ingredient lists as I am sensitive to certain cosmetic ingredients.

Aisha Haque

5/5

Love the amount of supplies they have and the lady at the counter is also very friendly and informative

Josee Bayley

1/5

I had to return/exchange a damaged product and the worker was extremely rude and unprofessional. I will never shop there again nor will I recommend it. I would rate my experience -2 stars if I could.

Angela Pasquale

5/5

Very clean store and excellent sale prices. Sales associate was very knowledgeable. Set up a points account because I will definitely go back. Prices are way better than buying products at the hair salon.

Nesrine Nassar

5/5

I had gotten a free sample of a product a few months back. I loved it but I lost the package. We couldn't figure out what product it was. Then the sales lady, suggested that I smell a few products to see if it triggers anything. I actually did and I purchased the deep conditioner. Unfortunately, I forgot to ask her name but She knows who She is. Thank you for your brilliant idea! 5 stars.

Caroline Vander Kooij

1/5

I purchased the one and only type of travel blow dryer this company carries. When I used if for the first time I realized that the nozzle was fixed. As I have arthritis, its difficult for me to use. Upon me returning it to the shop for my money back, I was told by a rather snooty sales associate that their policy does not refund only 'in store' credit. I usually don't shop at this type of shop. As I am recently widowed and was not totally focused nor did I pay attention to the sign on the cash register when I punched the item explaining the shop return policy. However, when I purchased the item I did ask the sales associate if I could bring back the item if it was not suitable and she said YES however, neglected to let me know that it would only be for an 'in store' credit. I am retired and on a fixed income not this shop has $57 of my money they are holding with no interest. I reached out to the corporate head office and they looked into the matter and asked the owner due to the circumstances if he would consider a one time kind gesture to refund my money as I had to go and purchase another travel hair dryer and he denied the corporate request. The owner of this shop must be a very cold and heartless person not to honour this request. I will NEVER shop there again after I have used the 'credit note', I have no idea how long this will take me to use up.....VERY DISAPPOINTED with the way this shop owner does business, I WILL NEVER SUGGEST THIS SHOP TO ANYONE.

Kim G

5/5

As a Business owner I must say that I am thoroughly impressed with my hair. I put my faith in Michelle and gave her free range on what to do. The finish product was stunning. The amount of highlight and low lights set of my natural color in my complexion. I came there looking drained and came out beautiful. The colour has lasted and is still going strong.
My hats off to you Michelle..

very disappointed

1/5

I went to BSO and got the 65.00 dollars package. The package comes to 73.00 after tax. The current stylists is friendly but not competent at her job. There was hair dye on my neck, ears, and all over my face. When I came back from my visit, I ran my fingers through my hair and there was wet curls at the back of my head that she "forgot" to blow dry (I looked like a mushroom because she did not take her time). When she was blowdrying, she did not section the hair properly, and she seemed annoyed at one point.
The color overall looks OK but I am not happy with the quality of the service. I will definitely not be coming back or referring anyone to your salon. Very disappointed!