Barkman Appliance Service Ltd. - Steinbach, Manitoba

Millie A.

Earlier this spring my refrigerator broke down, and I reached out to Barkman Appliance. They were very quick to book an appointment and offered fair rates. I was so pleased with their support and the quality of the refrigerator repair that I called them again when my dryer started to act up. Once again, the service was prompt, friendly, and efficient. They also provided helpful maintenance tips, which I really appreciated. Thank you so much for the excellent service!

Samantha D.

Our dishwasher quit working. Barkman appliance sent someone very quickly to diagnose the problem. He was very quickly in and out, and very detailed and knowledgeable in what was wrong with it, and also very personable and friendly. We look forward to having them come back to fix it in a few days. Thanks so much!

Melissa F.

Awesome experience! Our dryer broke on Thursday and they came the next Monday. Our dryer was diagnosed and fixed and paid for all within one hours time! Wadim was the one who serviced us and he was great and easy to work with. And the cost was less than we expected! Thanks so much, will definitely call again next time we need anything.

SR W.

We were very happy with the service that Greg brought us! He was obviously very experienced, and was able to give us all the information needed to decide whether to fix or replace our fridge. We will be calling Barkman Appliance again!

Michele P.

We recently had Greg Cooke come out and fix our LG refrigerator. He was amazing - very knowledgable! He was professional and took great care in doing the work that needed to be done. We were very pleased with the help and service provided by Greg and Barkman Appliance Service. Top rate experience!

Elma H.

Excellent fast service, I made a claim and with in 10m I got a call, and they were able to come and check out my washer the same day, they had to order a part, with in a week they got the part and installed it as well,
I was very happy.
I would recommend them anytime.

Ashley W.

We had Greg come out to look at our dishwasher. He was extremely knowledgeable and professional. Really took the time to answer all our questions. 10/10 would recommend Greg at Barkman Appliance!

Coach R.

Our Frigidaire electric oven stopped working on December 23rd while baking cookies. They burned despite perfect results earlier that day. Luckily, we caught the issue before cooking our Christmas turkey.

I called several repair shops before reaching Barkman on December 24th. Justin answered, and after I described the issue, he confidently diagnosed it as a control panel failure without further questions. He quoted $300 for a new unit or $200 to refurbish ours, recommending the latter. Since Barkman closed from December 25th to January 1st, I had to choose between ordering a new panel that day for pickup on January 2nd or waiting until then to drop off our panel for repair, pushing pickup to January 7th or 8th. Either way, we’d be without an oven for a while.

I dropped off the panel on January 2nd, confirming the 2–3 day turnaround. By January 8th, I hadn’t heard back. I called on the 9th, and Justin admitted they broke the housing and were waiting for a replacement. He never informed me of this delay. When I expressed my frustration, he had no response. He said the part was in Winnipeg and should arrive that afternoon—but it didn’t. I called again, and he said it would come the next day.

On January 10th, Justin called to say it was ready. I picked it up, paid $200, and asked if they had confirmed it was faulty. He said yes, which reassured me. After driving an hour home, I installed the panel and tested the oven. It still overheated. I called Justin just before closing. He backtracked, saying the issue was likely something else. I reminded him of his certainty and that he never recommended further diagnosis. He agreed to refund me on Monday.

On Monday, when I called for the refund, Justin asked me to return the board. I reminded him that they broke the housing, causing the extra delay. He said nothing, processed my refund, then muttered sarcastically, “That’s the last time I try to help a customer.” When I questioned him, he mumbled, made an excuse, and hung up.

I called back, hoping to speak with someone who cared. I reached Esther, but she dismissed my complaint and deflected. No manager was made available. If this were my business, I’d want to know how my employees treat customers. A simple acknowledgment of my frustration would have helped. Instead, my only recourse is this review.

Oh, and I later realized the control panel cover was broken. Justin said nothing of this. I didn’t bother reporting it—I won’t deal with them again. Trust is everything in business, and Justin repeatedly failed to be honest. I wouldn’t recommend Barkman to anyone.