Checker Industrial Ltd - Windsor, Ontario

mike A.

Sent a hydrostatic pump in for a small seal and we specifically told them which needed replaced. Instead decided to replace main pump seal. Which was not problem to begin with. Brought back because it felt wrong too tight.. told was good to install. Re installed. Seal they were not supposed to touch.. leaking. Brought back they say they fixed the seal now tighter than before now pump guy tells us its ok. We reinstall pump grenades. Case cracked pump and washer pump rides on are bent . Cement buggy pump . They realized they screwed up but now im out a $ 4800 pump. For a seal that they shouldn't have touched. Realizing how much the replacement pump would be. Nic gave me $110 back for repair but stuck me with finding a place to get a pump and owning up to there $4800 mistake. Wyandotte location.

Tricia T.

Great experience! I called needing a part for my furnace that no where else in the city had in stock, and both locations had the item. The individual I spoke to on the phone was very helpful, going above and beyond to find similar products, pricing them out, and giving driving directions to the warehouse. The staff were very helpful and thorough. I highly recommend this place!

67 C.

The Wyandotte location staff are very rude and seem rather annoyed and angry that a customer asks for help. The oldcastle location seems somewhat better but also the staff seem a little un - interested as well. Will not deal with Checker Industrial anymore. AVOID!

Rich D.

I recently ordered a large and heavy piece of equipment from Checker Industrial. Jason Lookkan was very helpful in arranging shipping arrangements and customs clearance, as the shipment was going to the U.S. He even called us after the shipment arrived to be sure that the shipment went smoothly, and that we were satisfied with the purchase. I would definitely do business with Checker again.

F. F.

Checked all suppliers in town, and finally called Checker Industrial and found the Lexan Polycarbonate sheet with the 1/2" Thickness I'm looking for; the price is reasonable. Professional service, thank you Tim.

Greg L.

Oh too expensive, go to LSI everytime. Satisfied with LSI

K P.

This shop had zero customer service. They swear at you and disrespect you if you ask them information and blame you wrong. Troy u showed how you take pride in showing your company in a wrong way. We came to shop after speaking with you. If you are no longer intrested in selling the product. There is a better way to say NO. But not by swearing and disrespecting customer. It shows that you dont care for business. Troy if you call your products as “ JUNK” we brought many products before. Not sure if your selling junk. Troy if you dont have patience in dealing with customers better leave the job . But dont bring down your company reputation by swearing and disrespectig customers. I am going to pass this experience that i had to my network and will advise them not to deal with you (troy). If any one at checker who take pride in their company please take a look at this feedback and i hope you take appropriate actions. No wonder that there are bad reviews for this shop.

Arun R.

Terrible customer service. I went few times to buy some items. Guys at the counter are knowledgeable but the attitude is terrible. First couple times I thought they might have had a bad day but I was in yesterday and had the same experience.

Please educate your employees at the counter about the customer service. You will loose the business if they continue to do the same.