Drapery King Toronto

Fabric Variety: 5/5 ⭐ Customer Service: 5/5 ⭐ A great place in North York for your curtain and home decor need. We are highly satisfied with Mark and his staff's super supportive customer service. They not only understand our custom requirement but also take great interest in showing us numerous fabric options which can go well with our budget and blackout needs. They are very humble and knowledgeable personnels with regards to custom rods sizing, curtain materials and more. We bought 4 sets of living room curtains and 2 sets of blackout privacy curtains for bedroom and the quality of the fabric is worth every penny!! Highly recommended place.

We visited this store twice, and both times were attended by Mark. While the store offers decent fabrics, our experience with Mark was extremely disappointing. During our second visit, we were ready to make a purchase, but Mark kept us waiting for two hours just to receive a quote that could have been prepared in 15 minutes. Throughout the process, he was visibly frustrated, dismissive, and acted as though answering our questions was an inconvenience. When we requested a written breakdown of the price to help us optimize our costs, he became upset and responded with arrogance and rudeness. His behavior was unprofessional and insulting. Furthermore, he insisted that his prices were the best, yet we later found higher-quality fabric elsewhere at a better price—and were treated with the respect every customer deserves. Overall, it was a very unpleasant experience, and we will not be returning. Mark should understand that customers are essential to a business, not the other way around.

I talked with Mark, he helped me on the phone with my selections, walked me through the process and gave me on point recommendations. My order arrived a week earlier than expected. I was missing a couple of items which he sent me for free with no shipping cost. Highly recommend. He won a loyal customer.

Back in April 2022, we connected with Mark at Drapery King after searching for weeks for replacement wooden curtain rod holders (yes, one fell off the wall and broke while Spring cleaning!). I was so happy that Drapery King carried the holders in the style and stain colour needed for a great price! I contacted Mark by text to confirm if the item was available - he replied promptly and ordered the product for us. It arrived quickly and was exactly what we wanted. We also consulted with Mark on patio door curtain hardware and were pleased with his recommendations and the quality of the products. Drapery King = friendly service, great prices, and quality drapery materials and hardware - no need to search any further!! Thanks Mark and team! :)

Mark and his staff were extremely helpful during my recent purchase of 5 sets of custom made sheers. Drapery King has a wide variety of fabrics and accessories, while both ready made and custom made drapes are reasonably priced. During the selection process I appreciated the fact that Mark did not rush me in making a decision and encouraged me to take my time. The sheers arrived on schedule and were beautifully made. With 2 sets, where I was not happy with my colour choice, Mark went above and beyond my expectations in coming up with a solution to rectify the situation. It is evident that above all Mark wants his customers to be happy with his products. I am very happy with the sheers and would strongly recommend Drapery King for excellent quality, price and customer service.

Second time going back to Mark & Drapery King; why would I go anywhere else? Superb customer service, Mark is so knowledgeable & he puts in the time to help you work through the decision & measuring process. And all while corresponding through messages & on the phone!! So satisfied with the absolutely perfect drapes. Flawless, lovely & exactly as I envisioned & best price anywhere. Don’t hesitate to shop here, I did by phone & my drapes arrived across the country in perfect shape! Thank you again Mark!!

Mark did an incredible job making custom curtains for me. Not only are they perfect, he made them for me exceptionally quickly because of a certain time constraint. His experience and expertise were obvious and I highly recommend working with him.

I'm Designer. I ordered Roman shapes in Drapery King Toronto. It's Great job. Great quality. Great sales staff. A lot of great design fabric. The best for serious Designers.