Gertex Solutions - North York, Ontario

Gagan D.

Extremely rude and unprofessional staff at the shipping and receiving office. Despite the delay being due to a dispatch issue beyond the driver’s control, the person in charge was disrespectful and lacked any sense of professionalism. Instead of handling the situation with basic courtesy, they chose to be rude and dismissive. Drivers already deal with enough stress on the road—there’s no excuse for treating them poorly. I hope management takes action to improve their customer service. Avoid this place if you can.

(reply for your feedback)
I am providing honest review based on my personal experience as a driver interacting with your shipping and receiving office. My review reflects the way I was treated, not any external agenda. Instead of questioning my credibility, it would be more constructive to address the concerns raised and work on improving customer interactions.

E F.

Exceptional service from the Gertex team. I bought a pallet wrapper from this company as I realized they were local and Canadian owned. Turns out they provide all kinds of packaging materials at great prices. The machine has been working flawlessly. Thank you! Big thanks to Sylvia in customer service.

Vasiliy P.

Had a good experience with Gertex company. Have ordered supplies for moving company, everything was prepared well and on time! Their products are top-notch, and their customer service is second to none. They are always available to answer questions and provide support whenever needed.

Brianna P.

I highly recommend Gertex Solutions. The customer service and knowledge has been a key factor in switching to this company for my subscription boxes. The actual boxes are very well made, it’s very easy to pick them up or ship, and ordering times are very quick. Gertex and it’s employees are very efficient and they will be supplying my business materials for years to come.

Neila B.

To Whom this May Concern:

I have been a customer of Gertex Distributing for more than 5 years. I brought them into my new company as I had every faith that they would save us money on our corrugated buys. This company is one of the best packaging and corrugated providers in the GTA and offer many solutions to packaging issues and opportunities. They are honest, energetic, ambitious and always looking to do the right thing. They care about their customers and as a result have built relationships that will stand the test of time. I have no hesitation in recommending Gertex Distributing to anyone.

V. E.

I've been dealing with GERTEX for 2 years now and they are a pleasure to deal with. Whether it's large inconvenient items or small boxes, the items always arrive when they say they will. Our sales rep. Rich is down-to-earth and polite and responds quickly to any question/request. One of our better vendors.

Adam L.

Gertex has always been top-notch in helping me with my company’s packaging needs and helping me solve problems. Customer service is always stellar and I will continue doing business with them.

Cath

Gertex is a pleasure to work with, reliable and consistent fill rate. Customer Service is a solid ten, the company will go above and beyond to deliver!