Main East Medical Associates - Hamilton, Ontario

pinkbutterflies7178

You're supposed to be open but won't take any calls. A dr office is a place where we should be able to rely on in times like these. But instead, you're causing more stress by not doing your job. I hate this place, in all honesty. The dr never there any more! This place is likely going to be sued for malpractice.

I wish I could rate this place zero stars.
I waited 30 min, and they let someone skip the line as they were there after me. I never had a place more unprofessional than this.

E T.

I'm not sure why this clinic has such a terrible review rating. I have never had a problem calling and being able to speak with someone right away. They have had to fax requisitions and prescriptions for me a couple times and were always right on top of it. The clinical staff are very friendly and listen attentively. They are very thorough with my medical care. I'm quite happy with my experience dealing with them and feel well taken care of.

Nicole D.

Absolutely terrible. Worst doctors office you could possibly go to! My doctor retired about a year ago and this place took over. I never know who my doctor is as it changes on the prescriptions what seems to be every month. The staff are rude. When you call they make it seem like your wasting there time! I had an appointment at 2 and I sat in the waiting room for an hour and I was the only one there before they even looked after me. They are always unorganized. And the doctor that gave me my needle was rushing me to get out. She didn’t offer a bandaid or cotton ball for the blood running down my arm. I will never go back and I am finally changing my doctors! Would highly recommend finding any other doctors office!

Haroon K.

Great service, receptionists, and Dr. Ali is very kind and patient!

Aleks M.

They told me to send fax for a prescription refill one week ahead....more like 3 weeks ahead. Had to stop taking my anxiety medication because "they didn't get the fax". So I brought in a physical refill form from the pharmacy and personally handed it to the receptionist. Five days later still no refill. Called to ask what's taking so long - "we only do refills on Wednesdays".....your closed Wednesdays how's that even possible They are creating more anxiety then helping me control it. Negligence.

Sylvia M.

I see i am not the only one who has had problems with this office. I have never seen an office sooooo unorganized! And how can they just not answer the phone! Its a doctors office! I too sat waiting for an hour to see the doctor and when I spoke up I was in and out in 2 minutes. Brutal! Not to mention the pharmacist brought to my attention that the prescription i got was a conflict with something im already on! Uh good call...doc

jayking G.

this office is in need of reform overseen by college of physicians in my opinion. My recent experiences have been very concerning and that is all I will say in a public forum as I plan on speaking with them personally on the matter at this point. Serious outcomes can occur when a doctor's office isn't able to properly handle their patient case load. I hope this office makes necessary changes asap or i have to consider other options for getting health care issues taken care of.

Erik R.

Was a great practice under Dr. Callahan, after his departure during the beginning of covid this Healthcare firm has become a laughable revolving door. Getting the staff to answer and/or return calls is like herding cats. Since the first lockdown I have seen several allocated family physicians, very frustrating when you can't get a proper referral. Might not be entirely the practice's fault but it certainly fell short during the pandemic and hasn't recovered since.