Sherman I.D.A. Compounding Pharmacy Hamilton - Hamilton, Ontario

Ishan M.

I visited Sherman Pharmacy with specific requirements for a medicine that did not contain gelatin, as I follow a vegetarian lifestyle. I was pleased to find exactly what I was looking for, and the owner, Mr. Sony, was incredibly helpful. The service was excellent, and I highly recommend this pharmacy, especially for those seeking compounded medications that align with special dietary needs, such as capsules free of animal-derived ingredients.

Nelson P.

Been a client of Sony’s for years. Will never change pharmacies as the care and service are unmatched. Truly cares for his customers.

Samantha S.

I am thoroughly upset that this establishment. I booked a PCR test for 1:20pm. I was reminded many times via text, email and a phone call to be on time for my appointment. I arrived and waiting approximately for 15 mins to even check in because no one attended to me. The total wait time was around 50-55 mins for an appointment. I had to inquire many times about the timing of my appointment. The excuse was that 1 pharmacist was working. To which my response was ‘ the booking system should be updated accordingly to ensure clients get seen that their appropriate times’ I was brushed off and told to wait, basically pushed to the side while the other white, Asian and light skinned patrons got service. I booked the appointment times based on my appointments for the day and now I am behind because of this huge inconvenience and over 50 wait time on a appointment that should have taken 15 mins tops. Extremely disappointed and dissatisfied. The employees did not care or empathize while they wanted understanding for their staffing situation.

Kristen M.

This pharmacy went out of their way to fill a compound prescription for us within 15 minutes of their closing time, which was so appreciated to get medication for our daughter who was unwell. Excellent service!

Myles M.

Pharmacist is awesome! He’s been helpful and outgoing each time we needed assistance. My interactions with all the staff have been great.

Dave

I was there today inquiring about meal replacements, the pharmacist took me into the consultation room and explain the pros and cons of meal replacements. I also have my prescriptions filled here and they’re always filled very quickly.
Very personalized service I highly recommend.
All these prior reviews I 100% agree with.
Edited …..
I went there June 18 for my covid vaccine, I’m a bit needle phobic. The pharmacist made me comfortable and it was a very quick painless experience.

Mai T.

If you are a visible minority, this is where you want to avoid as they will make you wait, and wait and wait as they need to attend to a white customer first. (They were attending to me and left me 2-3 times - at least at hour in total, just because someone white walked in and had a question/request). So sad in this day and age, and the irony is the staff at this place are also visible minorities and they think visible minorities don't deserve the same treatment.

Note to the owner: Please don't respond to say you are sorry. It's not enough. Do something about it as I am not the first customer complaining about this racist treatment. Train yourself and your staff so you know more about equity, diversity and inclusion to improve your service.

fahim S.

What a wonderful and great ppl working very helpful very professional. I have a sour mouth they helped me to make the solution in 20mins. I suggest everyone to drive a bit and get the best results.
I took the prescription to permount pharmasave pharmacist told me it can't be ready in 3 hours it takes 24 to 48 hours and in very rude tune she said take your prescription back
Thanks to IDASHERMAN

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