Signature Signs & Printing - Kamloops, British Columbia

Dawson C.

I can’t recommend Signature Signs and Printing enough! From start to finish, the experience was top-notch. The team was not only professional and responsive, but also genuinely passionate about bringing our vision to life. Whether it was banners, vehicle wraps, or custom signage, the quality blew us away, and on a timeline that worked for my business.

They helped us through the design process with smart suggestions and attention to detail that made a huge difference. Everything turned out better than we imagined—and customers have noticed, too! If you're looking to make your brand pop with quality prints and standout signs, this is the team you want in your corner. Big shout out to Rob Lewis for making it all possible!

Greg D.

Signature signs did decals for my boat they were easy to deal with I sent them pictures of what I want and with their personal touch a couple days later it was done and It cost less than I expected!

Michael C.

BEWARE THE HIDDEN INSTALLATION CHARGE AND THE LACK OF WARRANTY!

In March 2024, I paid Signature Signs over $500 to prepare two wall decals for my downstairs theatre room. Each decal was a specific size and design, which Signature produced identically. I paid an initial 50% deposit and completed payment when the decals were completed approximately a week later. I was happy with my purchase at that time and picked up the decals to take home.

At the time we picked the decals up, nothing was said to us about the installation of the decals or the fact that the product was not under warranty unless THEY installed the decals in our home, at a charge (I found out much later; see below) of $165 per hour, nor was I told that the decals would only stay on the wall for three years, at the most.

My wife and I took the decals home, cleaned the walls where the decals were to be put up, and carefully adhered the decals to the clean, sterile wall surface. When we finished, both decals looked great, and we were happy with the $500+ purchase.

However, after approximately two months, the decals began to peel on the edges in various places. In looking at the decals, it appeared as though the glue used for the decals was not suitable for the surface. We got a daily reminder of this, as our efforts to readhere the decals were futile. Over time, the peeling increased on both decals.

On Christmas Day (of all days) 2024, I discovered the Whitecaps decal on my wall had peeled off entirely, removing a layer of paint from the wall in doing so. After months of trying to readhere the decals on our own, I'd given up, and made multiple attempts in December to revisit the offices of Signature Signs, which was closed until the new year.

When I finally was able to discuss the terms of a refund with Robb Lewis on the phone in January 2025, he made more of an issue of how we'd installed the decals, commenting more on our incompetence and lack of know-how than the actual product itself. When I asked him for a refund, he made a point of asking what my occupation was and where I lived. He became quite upset when I insisted (mistakenly, I admit) that the decals were installed in August, rather than March.

He refused to give me a refund for the product, but offered to reinstall the decals for me IF I paid for two new decals, obviously at the same charge. I stated that he should reinstall the Whitecaps decal, and if it peeled again, he should refund me for the charge of both decals. I didn't hear back from him.

I might add that when I mentioned he'd be getting a poor review from me on this site, he accused me (on the phone) of being a "keyboard warrior" and that "Kamloops is a small town; I can find out who you are", which is certainly not a veiled threat at all. His tone and attitude towards a paying customer WERE COMPLETELY INAPPROPRIATE.

I dare say, in staring at the blank space on my wall now, I will be searching for other solutions than Signature Signs.

mia C.

Outstanding Service and a Fun Experience!

Planning for a whole bachelorette party can be overwhelming, but the team at Signature Signs & Printing made it not only easy, but fun! From start to finish, they were incredibly helpful, responsive, and attentive to every detail. It’s not always easy to find the right fit for a group like ours, but they hung in there with patience and great advice.

They were quick to get back to me, offered expert suggestions, and truly cared about making everything perfect for our event. I’m so excited to see it all come together, and I can’t thank everyone involved enough. Highly recommend this amazing business for anyone looking for professional, friendly, and reliable service!
-Mia

Cole W.

Highly recommend using Signature Signs & Printing for any of your printing needs! Excellent quality, fast turnaround times and a very accommodating business to work with. Will definitely be using them in the future!

Jared T.

Signature are always great and easy to deal with, they have done Rush jobs for me as well as standard times, the quality is always fantastic and very quick in their communication and drafts. Highly recommend!

Peter F.

I presented a personal project to Robb that had emotional significance for my family, printing a message onto a "heart-shaped" plate. I hoped to have it done within a week, during a busy time leading up to Christmas. Robb new precisely the style of lettering and wording. In two days, I received a call from Marcelo to let me know that the job was done. The work was excellent and the customer service experience was the best! Knowing the circumstances, Robb provided a special rate to me. Thank you for this exceptional service and I will definitely return and promote the great work you and your Staff do.

Cam G.

Signature signs is top notch for their products, prices and exceptional service you receive from all of their staff. Also great on last min orders. You made so many kids feel like a million bucks and it sure showed on the court. We have been dealing with Robb for ALL of our swag for the past few years and we will not go to anyone else! Love Tk’emlúps u13 basketball teams 🏀

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