Aspira Quinte Gardens Retirement Living - Belleville, Ontario

Kara H.

First of all anyone who may have had issues with this place please email me. Whomever the Night nurse is on right now better learn to check her attitude speaking to my sister and mother the way she did!!!!!!!!!!! FIRST of all incompetent staff when Emergency in Kingston tried contacting them and they are all unresponsive due to a Covid outbreak in the building They cannot fax meds to an EMERGENCY Dr Guess alarms should have went off when it took them almost a month to get my Moms door key right, yes that is right, we had no key to her apt!!! Her emergency life call necklace went missing and you guessed it, STILL does not have it again. Please reach out if you had similar experiences so I can collect what I need.

When someone is paying what they are at this place you expect to get what you are paying for not attitude from a night nurse.

Sara M.

We were really struggling to find my mom supports. We were in Full blown crisis at the time and Quinte Gardens staff were very accommodating and understanding of the situation we were in. They acted in a quick manner to get my mom the support and housing she required. My moms health has improved greatly since being at the home. She’s involved in a number of activities and feels a real sense of community at the home. Staff welcomed her with open and caring arms. My family is so grateful for Quinte Gardens and the lovely staff that keep it going.

Karen T.

My Mom moved to Quinte Gardens in the summer of 2018 and she loves it! She has a 1 bedroom suite that allows her the space to have all the comforts of home; her dining table for jigsaw puzzles, her computer/sewing machine table, and still plenty of space for lots of family to visit. The facility is very clean and building maintenance is ongoing to ensure that it is in top condition. There are lots of activities throughout the day of which you can pick and choose which ones are of interest to you and that you can participate in. The dining room is spacious and the meals are delicious (I have ate with her numerous times)! The staff are all so friendly and talk personally with the residents. Quinte Gardens is an excellent place for seniors to maintain a somewhat independent lifestyle but have the availability of assistance when needed as well as the opportunity for social interactions without dealing with the elements outside. My Mom still drives when the need arises, but other than visiting family and friends and going to church when the weather permits, she is able to keep a very active schedule all within the residence. She has now convinced her sister to move there too! We would highly recommend Quinte Gardens Retirement Residence to anyone looking for semi-independent senior living!!

sharon E.

My mother moved into Quinte Gardens in 2013 at age 95. This was the only residence she really wanted to live in. So I called the residence and booked a tour. They offered my mother a chance to live there for one month to try it out but after only two weeks she decided this was going to be her new home for the rest of her life. We also saw several different rooms but she chose the one overlooking the gardens.

On first entering the facility you are greeted at the concierge desk with a warm smile. The facility has been newly renovated and it’s bright and clean with new furnishings. You can see the pride the staff takes in keeping it so lovely. The grounds are well-maintained with beautiful gardens and a fish pond. A place my mother really loves to go to meet up with other residents and sit in the covered swings, benches or just go for a stroll.

The residence has many activities ongoing daily, weekly and on special occasions. They really put a lot of effort into decorating for Valentine’s Day, Easter, Mother’s Day, Father’s Day, Halloween 🎃 and Christmas. They also take them out on excursions to see the fall leaves, the Christmas 🎄 lights etc.
There is transit available to take your loved ones to appointments which runs three times a week.
Each week the residents are given a calendar with all activities that are going on and a separate print out sheet that has all the meals for the week.

The maintenance department is also wonderful there. If something is broken in their rooms or something needs attention they just let the desk know and someone comes up and corrects it.

My mother feels respected as a senior there. She had to move to the second floor, which is the nursing floor a couple years ago when she had a fall. But on the second floor they have their own private dining room and they can go to the large dining room on the main floor when family comes for visit.
My mother celebrated her 100th birthday there and they set it up in a room downstairs with all the food. It was wonderful.

Quinte Gardens staff are totally dedicated to its residence. There is also excellent communication with family members as to what’s happening at all times.
During this time of uncertainty when Quinte Gardens tested more than 300 people for Covid they had 100% negative results. That alone speaks highly of the staff that work there.
Rest assured your love ones will be well taken of, treated with respect and dignity. An excellent place to call home.

Kelly S.

If a person wants to downsize, this is a great place to live. Its a good place for respite care and assisted living while you recover. The staff is friendly and helpful but they need more PSWs. If there were some specifically designated for each floor, it would make life a lot eauer for everyone.
The food is healthy and fresh. A buffet once a month would be mice for those who want a little more food every now and then.
Qiinte Gardens is clean and well kept. The staff at the front desk always know how to get answers to questions, if they dont have the answer.
More permanent PSWs are definitely needed rather than seeming to rely on extra help by having students. The students should be extras, not additional essential staff members

Jim N.

Not long ago we had concerns about Mom living on her own. We toured 4 locations in Belleville and it was an easy decision to pick Quinte Gardens over the others. The atmosphere was lively and upbeat where we found the other locations sedate and far toosubdued. The activities were almost more numerous and varied than the other 3 locations combined! Having a nurse on site 24 hours a day was a key factor as well.
Once we moved Mom into Quinte Gardens our contact with all of the staff was positive. We found them to be caring and considerate without exception. Many were quick to learn her name and acknowledged her every time they saw her. Mom was greeted by another resident who took her to many of the activities and introduced her to the other residents which helped her feel at home in just a few days.
The food, always important to a senior, was delicious, fresh and well prepared. The menu had enough choices to satisfy her and was varied enough to not become boring.
One major factor in reaching the decision to move Mom to Quinte Gardens was the cost. Contrary to what we had heard, we found it to be less expensive than others, and a much better value for the money we paid.
All in all, it was an easy decision and proved to be better than what we had hoped it would be. I wouldn't hesitate to recommend it to anyone!

David M.

Quinte Gardens is an amazing retirement home. My mom recently took up residence there and at 83, we were worried about the transition. Leanne and the staff were amazing and my mom is really happy there. The staff really care, the food is impressive (quality, choice, taste), and amenities all first rate. We looked at several other retirement homes (all more expensive but not as nice as QG) and very happy with our choice.

Michele M.

An excellent place to call home.
Thanks to all of the staff at Quinte Gardens for their time, expertise, patience and kindness with my Mother’s transition into her residence.
I’m fortunate to be able to visit my Mother daily and to spend time not only with her but the staff and residents as well.
Everyone is happy here and seem to enjoy each other’s company. The staff, from the first point of contact, are courteous, pleasant, informative and wear smiles easily. The dining experience is excellent (great tasting food with wonderful servers who are always accommodating).
The place is beautiful, bright and has so much more than other retirement residences (saltwater pool, billiards and game room, gym with shuffleboard and equipment, library, movie room, chapel, entertainment room, salon and a beautiful outdoor garden). Very few retirement (compared to the places we visited) homes offer this many amenities.
Everyone from the ground up (maintenance, kitchen employees, dining, reception, PSWs, entertainment, nurses and management and those that I’ve missed) deserve to be acknowledged. Thank you from the Malone family.