Aquifer Distribution Ltd. - Saskatoon, Saskatchewan

Shawn Puffalt

Aquifer,

We have dealt with almost all branches in saskatchewan, for the most part happy with customer service. I would like say to aquifer in Saskatoon, to our salesman, thankyou Carmen. She goes out of her way to do anything for us, always has been a good experience. We would also say to the front desk, there's been definite improvement. Andrew, Oscar, Tyler, and Nolan- always very welcoming and they know what you need or at least can direct you to someone that does know. Super happy.

We are more than happy with Wreel P, very impressed. He's made such a difference that now he's our/my first phone call. He's made it a one stop shop for us. He's saved us so much time. He makes sure we are happy. Calls us to make sure we got our order. He deserves more aquifer.

Thanks,

Employee of LSR.

Juanita Johnson

We have been happy with the service we are getting at Aquifer. Our salesman always goes above and beyond for us and your showroom sales team is a pleasure to deal with. They are all friendly, knowledgeable and respond quickly to inquiries.

Gordon Lamont

I discovered Aquifer in Regina a few years back just before the Covid days. That's when my son and myself were starting a Fluid Application business and I found myself needing odd PVC fittings and tools to get the job done.

The day I walked into Aquifer was like walking into a Canadian Tire Store for the first time as a kid. They had items that few suppliers offered and they had inventory! They had everything I didn't even know I needed and they helped me solve a lot of challenges I faced.

I no longer had to go to several different suppliers or wait for weeks to get parts, and Aquifer's prices were more than fair.

Today, Marcel from North Battleford helped me with an order and it reminded me that everyone at Aquifer, (that I have dealt with since day one), from the service desk to accounts receivable, knows how to treat the customer for a complete and courteous experience.

I plan to use Aquifer for many years to come.

Gordon

Kylie Nordin

Horrible service. Would not recommend.
We had this company come and inspect our well a few months ago and they have been MIA since. Other than sending us a bill in the mail that is now accumulating late charges. No email reply when we asked if someone could review the findings with us. No call back after both my husband and I have tried calling multiple times and have left messages over the last few months. Both in regards to paying the bill and having someone review the findings. Terrible way to run a business.

EDIT- called the number Aquifer commented below. Still no answer or call back after leaving messages.

Mohamed Al

The water treatment customer service is not good at all. It is all started with me when I wanted to purchase iron eater for my house, I called on Dec 16th ,2020 and the salesman told me to drop a water sample. Next day I did drop filtered and unfiltered water samples and the front desk attendant told me it will take an hour or two and we will send you the detailed information and which iron eater will work for your well water. Waited 4 days and received nothing from them, called again Dec 21, 2020 and the same promise and I received nothing. Now I wondering why or because of my accent?

Dallyn Guenther

Sometimes supply places are grumpy towards you if you're not a Journeyman. Not the case at Aquifer. Excellent, fast, knowledgeable. If you are a DIY'er like me, never go to home depot again for plumbing pieces! Chris K is the man!

Carolynn Chow

An amazing, local team of dedicated professionals ready to support the efforts of your individual project or larger business needs. With obvious growth in recent years, Aquifer Distribution Group has implemented changes to help with the customer experience. We at 306 Plumbing and Heating appreicate the efficiency, attention, and knowledge we continually recieve from Aquifer Distribtuion Group.

Luca Serratelli

Very helpful and friendly staff at the order desk. If they don’t have something they’ll order it in for you, very professional.