Centre de santé Saint-Boniface - Winnipeg, Manitoba

JulieVM T.

Le système de téléphone est très lent et frustrant. Je dois attendre 30-45mins presque une heure avant de parler à quelqu'un. Il y a eu plusieurs fois que j'ai due rappeler parce que personne ne décrochait. J'ai été changé de médecin trois fois depuis que je suis cliente au centre de santé. Il me semble que le taux de roulement des employés et de leurs médecins est très élevé là-bas.. ceci m'inquiète..

Aicha Y.

C'est vraiment la meilleure place pour se faire soigner. Dr Paquin est vraiment la meilleure, elle est attentive, compétente, compréhensive et accueillante. Le personnel est agréable....bravo très triste de quitter pour un demenagement en Ontario. Merci pour tout.

T.L.

Besoin de meilleure organisation au telephone. Les docteurs change trop souvent. Les rendezvous son trop longtemps entre chaque pour esseyez d'en avoir un autre.

Christian K.

Le système téléphonique est tres mauvais. Il faut beaucoup d'amelioration.

Marie T. N.

Personnel FANTASTIQUE et ACCEUILLANT.
Service Impecable

Gabriela G.

The front desk staff are incredibly rude, reception clearly hates their jobs, they have booked me with the wrong doctors, cancelled my appointments, been incredibly rude. The doctors and nurses are great people on the other hand.

K S.

Every year the service from this office declines. Can’t get through phone. Wait on hold until call drops. Have been told by receptionist that the urgent appt request ( deemed urgent by the doctor) is inappropriate. When I was assaulted and needed immediate care and unable to see my pcp, was told by receptionist that we need permission from our pcp to see another doctor or wait 8 weeks until she is available. This is untrue and the walk in dr who seen me was amazing and appalled that we were told this by receptionist. Centre de Santa should be ashamed. The last time we were well taken care of by this clinic was when they were located inside of the hospital. Do better

Skye

Booked an appointment at the walk-in. Finally saw the nurse practitioner after an hour of waiting & I asked to get bloodwork done as I had a specific concern that warranted this. Mind you, I don’t have a family doctor and I didn’t know you couldn’t ask to get bloodwork at walk-ins. I had asked for them in the past at other clinics and got the papers to take to a lab. The nurse was unnecessarily rude & dismissive to my concerns and made it sound like I was wasting her time.. even though I had no idea. There was no reason she needed to treat me like that. I waited an hour and took up 5 minutes of your time in which you were belittling me the entire time. She showed me a card with info for Find my Doctor and said “take a picture of it because I’m not giving you the card.. I need it.” in an angry tone.

I was already somewhat in distress and she took it to a whole other level it didn’t need to be at. I understand having bad days but you’re supposed to care about the people you interact with on a daily basis as a healthcare practitioner. This is just one of the reasons why often people feel shame or avoid going to see a doctor or nurse. There are good healthcare practitioners out there but this woman is just adding to the fear people have when they seek help. Hope you heal & get the help you need.