Kamloops Seniors Village - Kamloops, British Columbia

Kamloops Seniors Village

Adresse: 1220 Hugh Allan Dr, Kamloops, BC V1S 2B3, Canada.

Téléphone: 2505711800.

Site web: retirementconcepts.com.

Especialités

Spécialités: Senioriale, Résidence pour personnes âgées, Maison de retraite, Soins aux personnes âgées.

Autres données d'intérêt

Services sur place, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Places assises accessibles en fauteuil roulant, Toilettes accessibles en fauteuil roulant.

Avis

Cette entreprise a 36 avis sur Google My Business. L'avis moyen est de 4/5.

Caractéristiques

Le Kamloops Seniors Village est une résidence pour personnes âgées située à Kamloops, en Colombie-Britannique, Canada. Il offre des services de soins aux personnes âgées, des activités récréatives et des espaces de vie communs pour les résidents. La résidence est accessible pour les personnes à mobilité réduite et dispose de services sur place, tels que des repas, des activités physiques et des soins médicaux.

Opinion de la direction

La direction de la résidence est connue pour son équipe de soins compassionnée et supportante. Les résidents et leurs familles apprécient la qualité des soins et l'atmosphère accueillante de la résidence.

Opinion des résidents

Les résidents du Kamloops Seniors Village expriment leur satisfaction avec les services et les activités proposés. Ils apprécient la possibilité de maintenir leur indépendance et de participer à des activités récréatives et culturelles.

Caractéristiques de la résidence

La résidence dispose de :

• Des espaces de vie communs pour les résidents
• Des activités récréatives et culturelles
• Des services de soins aux personnes âgées
• Des places assises accessibles en fauteuil roulant
• Des toilettes accessibles en fauteuil roulant

Informations pratiques

Adresse: 1220 Hugh Allan Dr, Kamloops, BC V1S 2B3, Canada.

Téléphone: 2505711800

Site web: retirementconcepts.com

👍 Avis de Kamloops Seniors Village

Meghan B.

5/5

I made a big change in work coming to KSV as the Director of Care, when moving from the lower mainland and it was a great decision! The leadership team were more than kind, compassionate and supportive, not only to me, but to the staff, residents/tenants and families alike. The care staff I had the pleasure of working with are hard working and passionate about quality care. Thank you KSV for showing me what it meant to be part of a care "home" community!

Tracy P.

1/5

I wish I had better things to say about this facility. It is a beautiful building and there are some honest-hearted people that work there but unfortunately they are overworked and so the turn over rate is high. I had a friend that lived there for 10 years. She felt like she was in prison. She lived in the lock down unit and was supposed to have 24 hour care but some days she didn't even get a cup of coffee until after 4 PM. Dementia patients would wander in and out of her room and threaten her. She was told the only thing she could do to protect herself was to close her door and lock it, but her room was so hot from her oxygen concentrator going 24/7 that she would have died if she had done that. Sadly she did die in April 2018. Her condition started to deteriorate months before that and I asked them to get her more medical help. They told me that she was fine and that they were all she needed. They weren't going to allow her to go to the hospital, I had to fight to get her there. She was in hospital for 3.5 weeks before she died. (and they didn't think she was sick). After she died, I went in to clean out her room. No one from management made any effort to meet me there. I left a couple of tables in the room that some of the staff gave her while she was living there and I later got a phone call telling me that I would have to pay a fine of $500 if I didn't remove them. It was heart breaking. I was already mourning the loss of my friend and now I was getting flack from the management. I hope no one has to leave their loved ones in this facility. It may look beautiful from the outside and even inside, but don't be deceived...

Debbie

5/5

Our family has had experience with all aspects of what this fine facility has to offer from Independent living, assisted living and full care. Our parents together lived there for 5 years on the independent and assisted living wing. The care they received from the staff was excellent. As their medical needs increased the staff was more than willing and able to go above and beyond to address our concerns for their health. After the passing of our mom, our dad had to be moved to a full care facility. The transition for this move has been beyond anything we thought could be possible. The staff from the management to the dining staff, the maintenance staff, care aides, and nursing staff were all onboard to making dad’s transition as pleasant as possible. The whole approach to their facility is “What best suits the resident? Is this a good fit for them? What can we do to make things great for your loved one?” Truly you will not find a better place to call home for your loved one. So happy our dad has this beautiful facility with caring staff to call his home. Special thanks to the Director of Care, Carina and Bonnie, the Community Relations Manager who went above and beyond helping us with dad’s move to full care. Love this place!

Laura K.

5/5

Our family only has wonderful things to say about Kamloops Seniors Village. I could not imagine a better place for our parents to end their days. Mom and dad had 2 1/2 years at KSV. They began in assisted living and as time passed and health failed, they were moved to 24 hour care. The care, comfort and love they received was exceptional. I live in Saskatchewan and I could leave to go home after a visit with confidence, knowing mom and dad were safe and looked after. There really are no words to say how much that meant to me. KSV provides a warm, clean and positive atmosphere. The care aides and nurses so kind and patient with our family with every phone call and every question. Having aging parents is never easy to process, but having them at KSV made the experience a beautiful one. Thank you!

Shannon A.

5/5

Kamloops Senior Village located on Hugh Allen drive in Kamloops is very welcoming from the time you walk in the front door to the time you leave. I volunteer weekly with St. John Ambulance doing dog therapy visits with our dog Veena. The residents are well cared for and loved by their dedicated care givers, all the support staff and more. There is lots of bright light coming in surrounded by a stunning outdoor view from all angles. A very positive and engaging environment. I have not yet tried the food but will have to come and try sometime! I have heard from the residents
though that they enjoy their meals. Awesome work folks! I would highly recommend to anyone including a family member looking for residence. A really nice place & very well run. Thank you & have a good day.
Shannon Atwater

Bob G.

5/5

My parents were residents of KSV for approximately 5 years and were very comfortable and well cared for until they were moved to Long Term Care. Its a wonderful facility - warm and bright, and the staff are great. Fully engaged with the residents at all times. Manager Lisa Robitaille and Clinical Lead for Assisted Living Amy Theson deserve particular mention. The facility is well maintained with on-site staff and the dining room is bright and cheerful and residents are well fed. This was a great move for my parents who were in their early to mid 90's and I thank the staff at KSV for everything.

barbara R.

5/5

Three months ago i decided to join Kamloops Seniors Village, And why not move into long term care right at the beginning of a Pandemic. I have to tell you, I have never had the experience of working with the most compassionate, efficient, and honestly genuine group of humans . From the management team spending countless hours organizing and preparing safety measures, to recreation doing everything to help seniors communicate with there family, to the house keeping and clinical teams keeping everything sanitary and safe for every one. They have really made every effort possible to keep all of villages residents still safe at home.

Maggie P.

5/5

This facility is truly amazing. From Bonnie who does the tours and answers all your questions to the nursing staff that provide quality care to each and everyone. To the housekeeping staff that are wonderful at their job right down to maintenance who keep the facility running well. Every department in this facility plays such an important part that it is hard to mention each individually as to the dedication the staff have in providing the quality service they all do. You are all true Angel's to work in a facility like KSV. You are all compassionate and understanding of the residence needs, and provide exceptional care to everyone even when you are all stretched really thin or running short staff. The care my mom recived was fantastic, right down to the very end if her life. She was very important and everyone treated her with importance. She loved her room, it was her home and the care she received refected on her positive attitude and the compassion that was received from all the staff was truly amazing. I made a lot of friendships along the way, felt very important myself with all the staff. I honestly can't say enough about the quality of care you provide to your residence and the family. members. Hugs to each and every one of you