Saskatoon CPAP Services - Saskatoon, Saskatchewan

Leon Markson

All the nay sayers should perhaps take a close look at themselves. My experience was excellent. The lady I dealt with was friendly and engaging. While we were talking the other younger lady went and got what I required without any prompting.
I would recommend these guys to anybody without any hesitation

Corrinne&Brian Dennis

My Mom passed away,was a regular customer and the store refused return on an item that was unopened. Receptionist kept saying she understood my circumstances and I know for a fact she has not experienced the loss of her Mom. Please buy your products elsewhere. Completely no compassion at all.

tanzley waselenko

Sorry to have to leave a negative review, but the customer service was awful with every single one of my interactions except the last one when I told the woman who called about my experience. She was kind and apologized, but the damage was done. I got my results emailed to me and took them to careica - they were SO kind, helpful and empathetic. Customer service matters. Unfortunately this company just lost a sale because of it, and word of mouth goes far. My hope for this company would be that they can provide more customer service training especially after reading the other reviews with similar stories.

Jamie Fayant

The lady setting me up with my equipment seemed nice, told me not to take the machine apart if any problems arise and just take it back. My unit flashed red the entire time and I had no indication if it was even working, I took the unti back the next morning only to find out it recorded an hour of me being awake and now to even get the test again I have to pay a fee. I felt rather set up and couldn't call anyone because it was so late. Not impressed.

David Bird

I’ve been dealing with the Queen St. location. I found the staff very knowledgeable and friendly. Everything was explained so I could understand. I would and have recommended them to others.

Ashley R

Really poor customer service. My Dr referred me months ago. After speaking with someone from CPAP services (months ago) on the phone and discovering my tight schedule does not work to be able to time getting a home sleep test on their schedule (pickup after 2pm before they close and return next morning mid morning), they said okay get your Dr to cancel the request then. There's literally no care or compassion, just rude staff.
They've been calling for months leaving voice-mails saying they're going to cancel my Dr's request.... they must not keep records of anything including the phone call we already had.

Don Cheke

Be aware that this company is not to be trusted. They quote prices on their website but if you go to purchase at their store the prices are a lot more than listed. They say that it is because online is cheaper, but they don't tell you that until you get a big surprise at their store. They don't even deserve 1 star.

EDIT; Response to Owner. Yes, so they told me why, but a $64.00 difference for something you don't even have to ship is ridiculous. The only way you would please this customer is to refund the $64.00. I should have just laughed when I went to your store and went somewhere else to make my purchase. Not sure why I didn't.

Shirley Desrochers

July 27 2020
On July the 23 I ordered a replacement masks for my sleep apnea machine and received it today July 27 ,when I opened the parcel thought I had the wrong part so I called Saskatoon CPAP and they explained to me that it was the right part and proceed to explain to me how to change the mask ,I couldnt understand the procedure to get this done ,the lady in the office took the time to set up a video chat but I couldn't get it to work ,after calling back several times ,the lady on the call helped me so much courtesy ,friendly and very patient and understanding with me.
Thank you to this company that always gives 100% service.