Remedy Wellness Centre - Victoria, British Columbia

Maria E. L.

I highly recommend Dr. Scott Aylwin, a Registered Clinical Counsellor who has been guiding me through my counselling journey. He is articulate, compassionate, and highly skilled at creating a safe space for reflection and growth.

Through our sessions, Dr. Scott has helped me gain meaningful insights about myself.

I’m grateful for the opportunity to work with him and would confidently recommend his services to anyone seeking professional and effective counselling.

Gerralyn S.

"I had an absolutely wonderful experience at Remedy Wellness Centre! From the moment I walked in, I felt welcomed by the friendly staff and the calming atmosphere. The massage therapist (Maia), was incredibly skilled, taking the time to listen to my needs and tailoring the session to target areas that needed attention. The pressure was just right, and I left feeling completely relaxed and rejuvenated.

The clinic itself is clean, peaceful, and beautifully decorated, which adds to the overall sense of tranquility. I was impressed with the level of professionalism and care shown by the team, and I appreciated how they made sure I was comfortable throughout the entire experience.

I would highly recommend Remedy Wellness Clinic to anyone looking for a top-notch massage therapy experience. I'll definitely be returning for future visits!"

MKW S.

to my readers, I have a complicated body to fix and as chiropractors go there are so many great ones to choose from. I will keep my first visit here noted that if you are looking for a diverse clinic that will explain and help you achieve your own personal best this may be the place for you. as for not I will complete Dr. Alexander program for me and be on my road bike by the end of this season.
Moira

ofer M.

Hello . I just called in , the second I found out I now work tomorrow . I booked two massages and intend to book more , like one every 2 weeks , I'm here for 3 months for work. I realize it's 3 hours past the 24 hour cancellation period, this was a rare emergency as a co workers parent passed away . I do appreciate you offering to have me rebook with your therapist within 30 days to avoid a cancellation fee. However. I don't have confidence that within her limited availability of three weekdays and my schedule of generally working Monday to Friday dusk til dawn , this doesn't allow me to rebook. I asked the person on the phone politely to make an exception and they said I can talk to the manager tomorrow. That's not going to work for me. If I cant have a short three hour window of unpredictable circumstances forgiven and accommodated, it really makes me not want to utilize your massage therapists at all , and isn't okay. I would appreciate you seeing my unique perspective and having some empathy for my situation, rather than giving me no way out of being dinged money I can't afford to lose . Please consider my request and do the right thing , I'm a new customer and I have every intention of utilizing your business for the next few months and in future. optimistically do hope to receive a positive response and resolution here shortly. Thanks in advance.
Zero effort made here. Just none. Unacceptable , you took none of this at face value and could have just made an exception . I have a regular massage place in Vancouver and they ALWAYS allow exceptions in emergencies. Sad state of non existent customer service. You would have had 5 new bookings , and other new clients , instead. , you chose to just be utterly immoral and completely inconsiderate. Great business plan on treating new clients like trash. Horrible ethics .I would have booked within the 30 days with a new therapist, however , not even given that option. Explained my situation, and NOT a shred of care. Brutual.
Update. I was not rude to your admin. That's a lie you put on here to justify your lack of compassion towards an emergency work issue. You had a chance at a simple reschedule that works for me , it was 21 hours and hit 24 because I didn't know my coworkers would have to attend a last minute tragedy. The fact that you continue to stand behind your unnecessary lack of compassion to my situation is disgusting. You don't deserve my business and if there is an attempt to take money out of my account over this , I will be taking this to the bbb. Newspaper and every available avenue to shame your lies , lack of customer service and rude reception and management. Shame on you for being this petty .

Ilana S.

I really enjoyed my massage with Gwen. She really focused on the area of my back which needed extra attention. She also suggested useful stretches for me to do which I really appreciated. Overall very positive experience. Thank you Gwen for a wonderful massage.

Teri T.

Dr Alexander is incredible! After one visit, I was able to move like I haven't in a year!!! He was super knowledgeable and helped me understand what was going on and the best way to help myself!

Erika M.

𝗜 𝗱𝗶𝗱 𝗻𝗼𝘁 𝗳𝗲𝗲𝗹 𝘁𝗵𝗲 𝗰𝗲𝗻𝘁𝗲𝗿'𝘀 𝗰𝗮𝗿𝗲 𝗮𝗻𝗱 𝘃𝗮𝗹𝘂𝗲 𝗳𝗼𝗿 𝘁𝗵𝗲𝗶𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀.

From a customer who have given their best to earn money, it is 𝘂𝘁𝘁𝗲𝗿𝗹𝘆 𝗱𝗶𝘀𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗶𝗻𝗴 to trust a centre who can not even care less of their customers. The STRESS in my time, finance, and even wellness, because they couldn't attend to their responsibilities.
- 𝘾𝙤𝙨𝙩𝙚𝙙 𝙖 𝙡𝙤𝙩 𝙢𝙤𝙧𝙚 (𝙗𝙚𝙘𝙖𝙪𝙨𝙚 𝙤𝙛 𝙩𝙝𝙚𝙞𝙧 𝙣𝙚𝙜𝙡𝙚𝙘𝙩)
- 𝙨𝙤 𝙞𝙣𝙘𝙤𝙣𝙨𝙞𝙙𝙚𝙧𝙖𝙩𝙚 𝙤𝙛 𝙥𝙚𝙤𝙥𝙡𝙚'𝙨 𝙩𝙞𝙢𝙚 𝙖𝙣𝙙 𝙢𝙤𝙣𝙚𝙮.

If you are looking for a centre that will care for you, will not leave you on the air, accommodating and helpful, 𝚝𝚑𝚒𝚜 𝚒𝚜 𝚗𝚘𝚝 𝚝𝚑𝚎 𝚘𝚗𝚎 𝚏𝚘𝚛 𝚢𝚘𝚞.

Bobby B.

Kira was very thorough with their assessment for any previous treatment, injury and targeted areas of concern. Small but mighty hands and really worked out some tension in my upper and lower back. Can't wait to have another treatment.