Just Like Family Home Care Burnaby/New Westminster BC - Burnaby, British Columbia

Jaybe A.

Our experience with Just Like Family has been fantastic.

From the very beginning, Just Like Family demonstrated an unwavering commitment to meeting our family's needs. They were prompt and efficient in responding to our initial requests, promptly scheduling a meeting to conduct a thorough assessment. This quick and responsive approach immediately instilled confidence in our decision to choose them for our mother's care.

One of the standout features of Just Like Family is their ability to adapt swiftly to changing health circumstances. Our family was amazed at how seamlessly they transitioned into providing the necessary support for my mother. The caregiver exhibited a high level of professionalism and empathy, ensuring that our mother's evolving health needs were met with the utmost care and attention.

Not only did the caregiver assist with essential tasks such as cleaning around the house, but they went above and beyond by accommodating a multitude of medical appointments. Rachel, our dedicated caregiver, adjusted her schedule with incredible flexibility, ensuring that she could accompany my mom to various medical visits. This level of personalized care truly set Just Like Family apart.

Melanie, a key contact at Just Like Family, deserves special mention for her exceptional responsiveness. She was consistently attentive and understanding, promptly addressing any concerns or changes in our circumstances. Her empathetic approach made a significant impact during what could have otherwise been a challenging time for our family.

In conclusion, I wholeheartedly recommend Just Like Family to anyone seeking top-notch senior support services. Their commitment to client satisfaction, quick responsiveness, and compassionate care make them a standout choice. Our family is grateful for the peace of mind and exceptional service provided by Just Like Family, and we are confident that others will have a similarly positive experience.

Compassionate C. C. C.

Fantastic service. We have tried to coordinate care remotely with a number of other service providers, but had no luck and little success. Then I spoke to Melanie and she made the impossible, possible. I absolutely recommend Melanie Dimenna to speak with directly as she is so caring, trustworthy, compassionate and caring. Thanks to Melanie, Just Like Family is exactly that, just like family, there, or remotely, you can coordinate fantastic care, support, and assistance for your loved ones and all your care needs. Amazing service!

Shana C.

We had a very challenging emergency medical situation with our family and Melanie and her team were able to accommodate us right away. The level of support and care was extremely professional, we knew we were in good hands. I highly recommend Just Like Family Home Care, and will definitely be using them in the future (if we have another family emergency)

Johanne F.

Jen and her team have been instrumental in assisting us to ensure safe staffing levels during the Pandemic and during a Covid-19 outbreak in my senior living community. They are always so pleasant, accommodating, and willing to do everything they can to help us out. Her staff are so amazing, I wish I could hire them to work for me directly! They always find a way to say yes...never once has Jen said no, and for that, I am forever grateful. Natalie, the Community Health Manager spends time to really get to know the client to ensure a perfect match with their caregivers. I couldn't recommend Jen and her team enough for the care of your loved ones.

S C.

Melanie Dimenna was so amazing! I had recently broken my foot and have 2 very small children so I needed assistance desperately. Melanie was there to assist with everything and went above and beyond to make sure I was taken care of. Her positiveness and compassion are unmatched!

kovich6

Recently, one of our parents became ill and required home care on a daily basis. Our provincial health services are overburdened so they were unable to provide the necessary support. We were in a state of dilemma but thankfully a friend recommended Jen and the Just Like Family team who had provided wonderful support for her Mother. What a gift they have been, from the initial thorough and considerate intake by Natalie to the consistent and caring support provided by Namishra and Alexandria. Our parents are in great hands and the team has become . . . . . . just like family. We are grateful.

Angela P.

Looking for some help? Is your loved one lonely or bored? Not getting any stimulation or exercise? Well then you’re looking at the right site! Mom’s helper has been a god send!
Just Like Family has been remarkable! Flexible. Courteous and Kind!
During all this lock down Mom would rather just stay in bed! But her helper comes and promotes activity! They walk, do puzzles and take time to do what Mom wants. Check iPad, send emails, help with shower, meals, and most importantly companionship!
It takes some of the load off me! Knowing someone will be there everyday to get mom up and motivated to do things for two hours!!!!
Definitely worth the money and peace of mind!!!
Thank you! Angela

Carole M.

Our Dad was hesitant to have care come in to help him but after Melanie met with us to explain their services, he was willing to try it. Melanie listened to all our wishes and found a fantastic person, Marylen who Dad looks forward to seeing weekly!