Ashley HomeStore - Victoria, British Columbia

Mel B.

Great sélection big store

Scott T.

Nice couches

kyle P.

5 Stars – Outstanding Experience at Ashley Home Furniture!

I had an amazing experience at Ashley Home Furniture while shopping for a new sectional. From the moment I walked in, the customer service was top-notch. The staff were friendly, knowledgeable, and genuinely eager to help without being pushy.

The associate who helped me took the time to understand what I was looking for — style, size, comfort, and budget — and guided me through several great options. They answered all my questions with patience and made the whole process feel easy and stress-free.

I ended up finding the perfect sectional that fits my space beautifully and feels incredibly comfortable. The quality of the furniture is excellent, and the delivery process was smooth and on time.

If you’re looking for quality furniture and truly exceptional customer service, I highly recommend checking out Ashley Home Furniture. They made the entire experience enjoyable from start to finish!

No O. A. I.

Canadian owned and operated. Good choice of furniture and styles. Friendly staff who are good problem solvers. No ‘closer’ model (commission + upselling. Was surprised by the art selection—felt like furniture shopping AND a trip to the art gallery. It inspired me to take photos. Highly recommended.

Fotios M.

I wanted to share that we had a not-so-perfect experience with buying a coffee table set at Ashley. These things can happen sometimes, but the store made sure to make it right and in the end we were very happy with our purchase. No hassle customer service and they stood by their product. Will shop here again.

Fatima B.

I would like to thank Doug for helping us today. You were so friendly and helpful and made our shopping experience go smoothly. We were so impressed by the variety of the items and the designs that you had in the store. I will always recommend Doug and Ashley furniture store for their wonderful and excellent customer service😍

Mike M.

This location has a great selection of anything needed for your home. Jessica is very knowledgeable with their products. Never felt rushed or pressured during the visit. The wife decided on a custom couch. The patterns and configurations as well as materials are almost endless. Only six to eight weeks for delivery after selecting the final product. The prices are great too. Another great advantage to this location is Jessica because she is amazing with interior decorating. I will post pictures of the final product when delivered.

The final product was delivered today, and we couldn't be happier. Quality for a great price.

Jinet P.

Doug assisted us with purchasing new furniture at Ashley recently and the level of customer service was amazing. We were greeted instantly, assisted when necessary and put together a package deal for purchasing multiple items. We received an email to review after leaving the store very quickly, to consider for purchase. Doug was fast and efficient and we very much appreciated the prompt service!