Cowichan Eyecare - Cobble Hill Optometrist - Cobble Hill, British Columbia

Lindsey B.

Got me in quickly when my son had something in his eye. They did a wonderful job with him and got the “thing” out gently and quickly. All the staff were friendly and helpful.

Stu C.

There was a little problem with my glasses, but after communicating with Alisa the manager, they took care of it and remade them. Dr Cameron did a great job of correcting my vision and I can see again 🙂

maureen R.

South Cowichan EyeCare in Cobble Hill was amazing. I slipped, fell and bent my glasses beyond repair and was instantly panicked about how I was going to be able to afford new frames so I could see. I emailed immediately and first thing on Saturday morning Sherry called me - I left half an hour later with new frames and didn't even have to pay. I have been going here for years and I recently thought about purchasing my glasses from somewhere "cheaper", I'm so happy I didn't. The truth is the glasses might cost more but the service is priceless. Thank you South Cowichan Eye Care!

Michelle E.

I've been going to this place for many years now and have had good service from the technicians and doctors. Unfortunately I had a negative experience with the front line staff today. I was picking up supplies for my partner and the woman at the desk asked for a name. I supplied the name and she ran two different addresses by me, neither of which were my partner's. She finally found the account and I expressed surprise that there were multiple clients with that particular last name. The woman behind the desk seemed to take offense at that and became defensive and abrupt towards me. If someone is that easily flustered by friendly banter from a customer then they should probably not work with the public.

Laura S.

I have been a patient for a few years, Dr. Zhang is my regular optometrist and she is excellent. Recently, I had a request for an exam due to a foreign matter lodged in my eye that couldn’t be found. I was given an appointment quickly with Dr. Clarke, who persisted in finding and clearing out the irritant. I am so grateful!

I am also on glaucoma watch, and really appreciate how this office supplies extensive testing equipment, eliminating the need to visit an ophthalmologist. The doctors are also proactive, providing advice regarding keeping eyes healthy. Fantastic doctors and staff, thank you!

Colleen N.

Great customer service, very positive and kind atmosphere for those with medical anxiety. They also helped me choose frames that were in my budget - they're perfect for me. 100% recommend.

Karen S.

Dr. Clarke is super friendly, patient and knowledgeable. Takes the time to listen to concerns and find solutions. Front desk staff are always inviting and seem genuinely happy to answer any questions, and the opticians are great and not pushy at all! Janet has been extra helpful with answering any questions I’ve had about contacts and glasses and orders always arrive super quick. Highly recommend this clinic!

Brian R.

I have worn corrective eye wear for more than 60 years; been to many of these facilities. This one rises to the top of my experience. The facility is roomy and well laid out; All the necessary medical toys. Best of all, very friendly and competent staff; no grouchy people here! It was a very pleasant experience.