End Of The Roll Flooring Centres - Courtenay - Courtenay, British Columbia

Darrell C.

Blair was amazing he help choose a carpet tile that fit within the insurance company’s allowed limit. He was able to get the product in super fast and arranged installation just as fast. The installer was great he even came in at 6 am to limit the interruption to our business.
The go to company for all your flooring needs.

B N.

We are very pleased with sheet vinyl product and installation by End of the Roll. Ian was very helpful in selecting the right product and timely in taking the measurements and placing the order. Everything was done in the scheduled time frame. The installer, Brett, was very courteous and professional and did an excellent job. The seam in the doorway is invisible. He also came back the next day to ensure the transition to the hardwood floor was perfect. We highly recommend this company.

Nicholas S.

Three stars because for the actual end of the roll employees deserve 5 stars they were super friendly and helpful and the installer they recommend I’d give 1 star we purchased our new carpet thru them and they were great even said they had someone who can install it and they made it super easy. The installer showed up was an older guy in a newer blue F150 with a black space cap and no company logos which I though was odd but installed the floor very quick and seemed good at the start and was happy after he left however this carpet is less then 5 years old and now has massive ridges and bubbles in it. I’ve never even scene 20 year old carpet like what was laid down previously in the house get ridges and bubbles like this and essentially every room in our house that had the carpet installed has them. Lesson learn end of the roll themselves are amazing but do not use there recommended installer cause after 5 years my carpet is essentially ruined and I wasted thousands of dollars and will probably have to redo my upstairs flooring.

Emily

Brad helped us from first contact with advice, a prompt site visit and quotes to redo the floors with luxury vinyl in our house. I'm out of province right now and he was super accomodating to work with a property manager. The result is excellent, price was fair and installation timing on point. Thanks for all your help!

Joanie B.

I cannot say enough positive things about my experience with End of the Roll. Blair helped me so much in the beginning and Brett the installer was amazing! From his outstanding professionalism to his attention to detail I am blown away! My floors look amazing, it's like I have a new house!! Thank you so much!!!

Wes B.

I'm giving end of the roll a 1 star because I am the actual professional installer who is hearing about you failure to give basic customer service on the thousands of dollars spent on a flooring installation through your store. In absolutely no case is it OK to piece together nosing especially for a customer over 200lbs . Then to completely stop answering his calls after waisting his time with repeatedly no showing to your planned service.

Shame on your poor service and taking advantage of someone and not backing your product.

Kerry E.

Syd and the End of the Roll team are amazing from start to finish, the installation was fantastic. Highly recommend End of the Roll most definitely will be coming back again.

Cat

Blair was very patient and helpful dealing with us picking out carpet and colour. I can’t remember the installers name but he talked a lot. He did a great job but he distracted the other workers with his music and talking. However, like I said he did a great job at installing our carpet and I would highly recommend Blair and his team.