Evolve Allied Health (Springfield) - Kelowna, British Columbia

Jayde H.

The receptionist Claudia was incredibly unprofessional. I called to book an appointment to refill my prescription and she berated me on the phone and hung up on me because I didn’t call 2 weeks in advance which I had no idea I needed to. Maybe it is standard but she could have explained that in a nice way instead of chewing me out, and I would understand… I also didn’t intend to book an appointment with short notice but life got in the way, sometimes it happens. The last thing someone who is calling into a medical office needs is to be berated and made to feel like crap when they’re trying to seek help. I’ve never been made to feel so small and humiliated, and I wouldn’t have ever expected that when calling to make an appointment. I actually had to ask her “am I bothering you?” And she said yes.

Ryleigh U.

Doctor Honeyman is the most attentive, genuine and awesome doctor I've ever had. He truly goes above and beyond when I comes to his patients needs, I couldn't ask for a better doctor.

Also, his receptionist Nacey falls in the exact same category as Doctor Honeyman. She's very knowledgeable, calm and kind considering she's always busy as a bee. Nacey has a calm demeanor about her and always puts the patients first whether it makes her job harder or not.

Cheers to the both of you!

A

One of the most unprofessional clinics I’ve been to in years. On two separate occasions I’ve booked an appointment 3 weeks out with a family doctor and on the day of the appointment the doctor canceled without a reason. And rather then allowing me to see another doctor for that day they want me to book again and wait 3 more week. From the doctor to the receptionist the level of professionalism is very low and unreliable. Not worth booking or going to.

Andre M.

If there would have been a star with a negative attached to it I would use it....... I have been trying to get hold of a doctor for the last half an hour and nothing, just keep listening to ......." you are number 2 is this queue" then the phone cuts out at about 4 min waiting....this is sad.

Kim S.

Have been with dr's at this location over 25 years. Very professional and knowledgeable as well as good "bedside" manner. Most of the admin staff are excellent, especially those that have been there many years.

Brian F.

The wait times to be put through by phone can be frustrating. The music, if you go to speaker phone, could be a lot more relaxing.

Sandra R.

Professional service and client care. A resourceful hub during challenging times.

Christian S.

Professional and friendly service. I am very satisfied with this clinic.