HME Home Health

Best disability facilities in Richmond, fantastic service, Shannon did a lot of help for my mom to choices the most suitable facility. Also the price is really reasonable. Thanks HME

Amazing service, even on a tight schedule. When I needed a custom lightweight manual wheelchair on short notice for a trip, Gavin and Mark helped me get just what I needed set up for a month long rental in just a few short days. They were super helpful, informative, and knowledgable, and I was able to do more and be more active in general on my trip thanks to them and the wheelchair they were able to set up for me.

We dealt with Wayne and received exceptional customer service. We are so happy with the Sara Steady we rented. The delivery was fast and the product is affordable. We can't thank them enough for helping us get our family member home in an extremely short amount of time. We highly recommend this company. Thanks Wayne!

I would rate this company poorly; they supplied us with an outdated wheelchair that consistently malfunctioned. They offer below-average equipment at unjustifiable prices. We were overcharged for unnecessary items, doubling the cost despite clear communication about our needs. The billing dispute with Jeff Lang, the head of sales, was unpleasant, with his unprofessional and disrespectful behavior as a manager. Overall a very disappointing experience. Stay away from this company specially if you don’t have insurance for medical equipments. I rented the equipment from them for only one month but they kept charging me even though I returned the equipment to them after a month. They never agreed to refund me. One of the customer service representatives there told me this company overcharge the insurance companies all the time, and keep charging them even when the medical supply is no longer needed by the customer. They did the same with me.

I just had the most pleasant experience purchasing “age in place” home care equipment for my parents from HME Home Health. The company was extremely responsive, accommodating, helpful, and professional in dealing with my many questions and needs. I want to give a special shout out to Mr. Gavin Dhanoi (and his colleague Mark) for their exceptional customer service - Gavin personally sealed my deal and secured me as a customer - he was simply wonderful to deal with. Many thanks - Michael

As an Occupational Therapist, customer service and product quality are the most important indicators of a medical supply vendor. Gavin Dhanoi of HME Richmond provides excellent customer service (prompt, friendly, flexible, knowledgeable, professional), and HME has every medical product you can think of at competitive prices. If you're wondering where to go for your medical products/equipment, give Gavin a call at HME! You won't regret it.

HME was recommended to my husband from one of the staff at his Dialysis unit to purchase a chair lift. When Gavin, the representative for HME came to our home he was so kind and informative. He didn't try to rush us into making a decision. A few days later we had the chairlift installed.The 2 fellows that installed it were very professional and took their time to explain how the system worked and did an excellent job. Overall we would not hesitate to recommend HME to anyone that needs medical equipment.