MAG Smart Security - Mission, British Columbia

Amandeep S. M.

I can't say enough great things about MAG Smart Security! From start to finish, the experience was top-notch. Manpreet, the owner, went above and beyond to ensure we had the right security system tailored to our needs. His professionalism and commitment to customer satisfaction truly stood out.

A special shoutout to Med, who handled the installation with the utmost care and precision. He was not only incredibly friendly but also made the entire process smooth and hassle-free. It’s rare to find such a combination of expertise and customer service in one place.

If you're looking for a reliable, efficient, and genuinely caring security system supplier in British Columbia, look no further. Highly recommend MAG Smart Security – definitely a 5-star experience!

Kendra C.

I had a frustrating and disappointing experience with Brinks Home Security and MAG Smart Security. When the salesman, Akhil, came to my family’s door, he was very convincing and promised there were no gimmicks. I specifically asked about the contract and was told they could cancel at any time without having to pay out the full term — just a flat $200 fee to remove the equipment. That was a major factor in their decision to move forward.

Unfortunately, that turned out to be completely false. Now they are being told they have to pay out the entire contract to cancel. If we had known that, we never would have agreed to sign up.

On top of that, the equipment has been underwhelming. The camera quality is poor, and the door lock hasn’t worked properly since it was installed.

They feel completely misled and stuck in a contract that was not honestly represented to me. I would absolutely not recommend this service to anyone.

Morgan L.

My experience with MAG Smart Security salesman has been disappointing, largely due to the misleading information I received from their representative, Akhil.

When Akhil came to my door, he made assurances that ultimately proved to be false. I specifically asked him about the cancellation policy multiple times, and he clearly stated I could cancel anytime for just a $200 equipment removal fee, no time frame for the cancellation or anything. Based on that information, I agreed to sign up, but after speaking with someone over the phone I was told I would be required to pay 80% if I wanted to cancel to which he responded to me with they don't know what there talking about because their new. I stupidly agreed with the person over the phone, believing what the sales rep was telling me.

We've also been having issues with our door lock not working since being installed and are waiting for that to be fixed.

If all the information from the sales representative was laid out to me correctly from the beginning, I wouldn't have moved forward with the security.

AMAN R.

I had recently had thr opportunity to deal with Jasneet. Regarding the security system. She is Very enthusiastic, knowledgeable and She has great customer service skills ‘ I was hesitant to buy this product but she explained me so well and got me convinced to try this security system. I recommend her to anyone seeking top notch customer service She is honestly awesome

Hermela T.

I am so glad that I chose MAG Smart Security! I am very happy with the quality of the recording cameras and home security system. The installation was very smooth and fast. Thank you.

sree L. S. T.

Good service in mobile withaffordable price and return in short time...

james D. H.

Jaz was great to work with. Took the time to explain what would be all include. And was able to help with any questions or confusion during the install and afterward.

Josh D.

A sales representative, Jaz, came to my door Saturday afternoon with a great promotion offer. She explained some great new security options for our home and shared step by step how it would work. I was impressed by how much I'd be getting, and impressed by how knowledgeable she was about the products and service. It didn't take a ton of time, and it was helpful to communicate by text as my booking had to change. Great experience with a great salesperson!