MedSleep Langford Sleep Clinic - Victoria, British Columbia

Matthew R.

My girlfriend and I were visiting Vancouver Island from the Portland, Oregon area at the end of March 2024. It wasn’t until we were there that we realized my girlfriend left the power cord to her sleep apnea machine at home. After several hours of calls and visits we were fortunate enough to stop in here in the hopes of finding a spare cord. Much to our surprise Dr. Reschi not only had a cord but he gave it to us for free! He was kind, helpful and thoughtful and we are officially nominating him for “Canadian of the Year”. Thank you so much for saving our good nights sleep on our awesome visit to your Island!!!

Jason S.

Every time I go in here it is great. I have yet to wait for my appointment, which is awesome. The receptionist is friendly, the place is clean and inviting. Reshi is great every time I go in. He is always prepared and is very helpful in getting the setting right for me. It's pretty cool, he can adjust your unit via the interconnection between your unit and the office. Helps you get a better sleep! Thanks a lot! I'm feeling better and better!

Andrea P.

An astounding business that offers top-notch service. We are on a trial for a CPAP machine and it is going so well and plan to buy one soon. The customer service and assistance has been so appreciated. The high-tech machine even allows MedSleep to check the events per hour and update us on my husband's progress. Definite 5*!

Dani H.

Can never reach anyone. My first appointment they did not have my sleep machine available and I spent an hour round trip with my two year old to pick it up. When I finally received the machine it did not work despite trying for an hour (my husband had used the same machine before and it worked fine). When I tried reaching the office via email and calling the same night and next morning I was unable to. Very unimpressed.

Alton C.

Staff very knowledgeable, patient and friendly. Appointments changed (with appropriate notice) easily. I wouldn't wish a sleep disorder on my worst enemy, but if that's the kind of problem you've got, I would not hesitate to recommend MedSleep Victoria.

PS The Goudy Branch Library is just around the corner, and Poncho's Cafe is a good place for a cuppa.

Mr. N.

Edit: I was contacted after this post. Follow up appointment is booked. Everyone I met/talked to in this process was nice, just seems like an unfortunate error occurred. Hopefully smooth sailing to getting a better sleep from here. 👍 🤞

Original:

At this point, I am confused on what happened/they do. I went to the appointment in Dec, which was me in a guy's office talking to him via his computer (he was not physically there). I end up getting sent off to Nanaimo for the overnight session (all seemed to go well). I left in the morning after the trial and I have yet to hear from them (it's now July). I replied a few times to email address they had used to email me but never got a reply. No one seems to have taken the initiative to reached out to me to explain what was determined. At this point, the whole process seemed like a waste of time and some sort of conman plot.

Frank C. B.

Be cautious, they "give" you a machine, even while before meeting criteria for insurance coverage. If you are unable to tolerate, or use sufficiently, you're still stuck with a 2100 bill. They will take off your credit card. My advice is to go elsewhere, that does not have this very unethical business practice.

ishml T.

Not very understanding at all and they basically don't care about you. I told them I almost died last night and she still said to me my file is closed do to me not answering my phone when someone phoned me. I mean I guess it's my fault and if I'm not around by next week whoever is reading this will know why