MRI & Pain Management - Welcome Back Clinic - Kamloops, British Columbia

Keishin T.

Just had a great experience here! I tried to get an MRI done a couple years ago at UBC but it was way too claustrophobic for me. The team here in Kamloops were really helpful and really took care of me. They were very thoughtful and made me aware of everything that was going on. Thank you to Sherry for answering all my questions over the phone. Special thanks to Mohammed for doing a great job walking me through all the steps. Was well worth in driving all the way from Vancouver just for this!

Chrissy G.

The office staff was very friendly and helpful and the MRI tech was so kind and truly gave a sense of calming compassion. I’ve very thankful to have found this clinic

Sue

This place is amazing.Awesome staff and I highly recommend this MRI is you are claustrophobic, I didn't take any medication and honestly could have fallen asleep it was not as loud as other MRI machines, and I could watch TV. 5 stars for sure. Thanks Welcome back

Izmet B.

This is my second time at the clinic. Being able to get relief way sooner than waiting for the referral to come back is huge plus (there is no life quality when you are in pain all the time). Staff has always being super helpful and nice. Always addressing any questions or concerns I have ever had at a timely way. I recommend 100%

Burke P.

A word of caution regarding the claims about sitting and watching tv during your MRI, and no claustrophobia - I'm sure that's true for some procedures, but my experience was very different.

I was placed standing sideways, with my shoulder (complete rotator cuff tear) against the machine, separated from my body by a plastic divider. I was then pivoted into the machine to the point where I was lying directly with all my weight on my injured shoulder. I couldn't do this in bed for 5 seconds without pain and discomfort, but was expected to do so for 45 minutes with complete immobility with my arm braced in a rigid box and with a hard piece of plastic digging into my bicep (I had deep indentations after the scan that were clearly visible 4 hours later). There was approximately 6" of clearance between the machine in front of my face and behind my head, so were I claustrophobic, this would have added considerably to the discomfort. I informed the technician that I was quite uncomfortable and felt that the situation would become painful in a short time, and his response was that he would “work quickly”. As I had feared, uncomfortable quickly became painful, and the pain increased to the point where it was almost unbearable. I was sweating heavily and honestly close to tears. I am aware that I could have pressed the alarm bell at any time, but I was unsure if the whole procedure would have to begin from scratch, and I wasn’t willing to have to go through it again. I’m a 54 year old male with a relatively high pain tolerance – I’ve broken my ankle, torn my Achilles tendon, torn my ACL, broken my back, and then recently tore my rotator cuff, so I know something about injuries and recovery. Had I known ahead of time, I would have at least taken pain killers and perhaps something for anxiety. I feel that the clinic should be more open and honest about what to expect ahead of time, so that people can prepare themselves mentally and physically. However, access to the MRI allowed me to get the procedure done three months sooner than I would have had I waited for the public system, so I was able to receive surgery and begin my recovery considerably earlier than otherwise, so it is a great option for some people.

Karen M.

I travelled to Kamloops from Calgary for the Upright MRI and consult with Dr. Brownlee in 2019. His neuro exam was very brief. I've had many neuro exams over the 7 years of my neurovestibular dysfunction, so I know when Doctors are just walking through the motions. He explained that my MRI was normal, and that was it. A few days later, I received the radiologist's report, and it had many notes that I didn't understand. I had to email back and forth to get an explanation. Even if they're considered fine, they still should have been explained.

After consultations with other clinics, I've now learned that hardly any Neurosurgeon relies on upright MRI scans. The quality of the pictures is much less because the MRI is a lower Tesla. As well, the positioning of the patient in flexion/extension isn't performed in a standard/best manner. My NS used my supine MRI to make cervical ligament measurements. Other practitioners prefer a DMX study (digital motion xray).

I always expect that meeting a new practitioner might bring new information. This clinic was just not the right fit for me.

Emilio ?.

Dr. Brownlee went to bat for me.
Strait up guy!I
Owe him a lot!

Lindsey W.

If you are seeking a diagnosis of Cranio Cervical Instability - run far away from this clinic, from misdiagnosis (as a result of incorrectly performed imaging) and from their Doctors who would rather argue, than acknowledge or apologize for this serious error.