St. Albert Medical Clinic - St. Albert, Alberta

Kaylin

I've been a patient at this clinic for over 10 years and I am so grateful to the clinic staff and Dr's that work here. The clinic staff are organized and professional and return my messages or make sure my GP sees the messages I send in the patient portal.

My GP, Dr Pratt, is empathic and knowledgeable. She spends ample time with me during appointments and is good with working to find the right medication or treatment. She has a full caseload, but the clinic is still good at getting me in regularly for appointments.

I know how difficult it is to find a family dr because of the way the government is eroding healthcare, so I almost feel bad sharing how good this clinic is when they likely can't take more patients, but I am so grateful for them and want share my positive experiences.

Darlene B.

Missed one appointment in over a decade- and like everyone else I’ve spent plenty of time waiting on doctors and I never said a word.
They charged me for that missed appointment faster than lightening! There was no warning, no oh by the way this is our policy…nothing.. just a bill in my email with a reminder it costs extra if I pay for my bill with a credit card.
I understand time is money in their field - but wow.
Dr Ching is amazing but I’m really sad that the almighty buck is what truly matters.

Lena F.

Dr. Adams is incredible. We’re so grateful to her for looking after our baby and going above & beyond her duty. Nurse Britney is also amazing, very personable and so knowledgeable. We’re fortunate to have been in their care.

The A.

Dr. Fisher is excellent. I can't say enough good things about her. She has been fantastic with our family. She makes our teenagers feel very comfortable. She really goes above and beyond.

Martina B.

I have never had a better experience with doctors than at this clinic. Dr. Mason, Dr. Desmarias and Dr. Adams have all given such excellent care. I've had a couple hiccups along the way but I feel they have all advocated for me in the most caring and professional manner. Not only am I happy with my care but I'm full of gratitude for the 3 of them.

Alex

I have been seeing Dr. Ching for around a decade; she has always been kind, thorough, and willing to listen to any concerns I've had. I've also seen two other doctors there (Dr. Adams and Dr. Fischer) at different points when Dr. Ching has been away. Both of them were also incredibly kind and helpful -- Dr. Adams even called me from her home to reassure me about some test results. I have never had a bad experience at this clinic; it seems like they have a great team an really emphasize treating patients with care and being thorough when investigating concerns.

Ehjae C.

FYI not a walk-in clinic. It shows up when you look for a walk-in on maps, just wanted to spare someone else the trouble in the future. I tried to let the receptionist know that this pops up on the search so that they could adjust their maps listing accordingly. I'm not sure if they have many folks coming in for this reason due to google maps, but she seemed frustrated with me. She told me that I would've known if I had looked at the website and that there's a sign on the door, but I'm parked out front and can't see a sign that is easily visible indicating that it's not a walk-in. I wasn't super impressed with the short experience I had.

Taylor F.

Dr. Fisher is great, understanding and kind. The front desk staff is a completely different story. They are SO rude and difficult. I always feel like I'm inconveniencing them when I try to book an appointment or come in for my appointment. I dread having to interact with them.