Thorn Security Ltd. - North Saanich, British Columbia

Terry L.

Absolutely thrilled with our experience with Thorn Security! They recently installed a full security and monitoring system at our cabin—including keyless entry and a seamless mobile application—and the entire process was exceptional from start to finish.

From the moment the technicians arrived, I was impressed by their professionalism, efficiency, and depth of knowledge. I’ll admit, I’m not the most tech-savvy person, and at first the setup seemed a bit daunting. But the team went above and beyond—taking the time to patiently walk me through every feature, answering all my questions, and making sure I felt completely comfortable using the system. Their care and attention really made a difference.

On top of that, the administrative staff were just as outstanding—incredibly helpful, accommodating, and flexible with scheduling. They made the entire process smooth and stress-free.

I’m beyond happy with the system and the service, and would wholeheartedly recommend Thorn Security to anyone looking for reliable, top-quality security solutions backed by a truly professional and caring team.

Bonnie D.

You'd be very hard pressed to find a better security service. Thorn is super impressive - very professional, responsive, knowledgeable, with over-the-top customer service. Their system is very intuitive, simple but full of features if you so desire. The few times I have called to ask questions, it was a person on the end of the line and their on the spot response was helpful and caring. Highly recommend!

Jenna T.

Had a great experience with Thorne Security—professional, efficient, and super knowledgeable. The install was smooth, and they took the time to make sure we understood everything. Highly recommend if you’re looking for reliable local security!

Wendy C.

I would highly recommend using Thorn Security. We had a great experience right from the initial telephone call with the office staff, meeting with the advisor, to the technician installing our security cameras. We are very pleased with quick, efficient service we received. The cameras are great and give us a feeling of safety. Thank you everyone. Allan & Wendy

Brett K.

Very friendly and expedient service. Thorn got me up and running quickly without any telephone tag or long automated directories to navigate. Just a direct friendly voice introduction and quick trouble free scheduling to accommodate our business needs. Highly recommend!

Michael G.

Recently switched over to Thorn Security for our security monitoring. At every step of the process Thorn's representatives and technicians were helpful, patient, and able to explain the technical aspects of their responsibilities in a way that our staff and volunteers could understand.

We're happy to support a local business in maintaining our organization's safety and security, and are glad to have partnered with Thorn!

Suzanne C.

Friendly service, way easier to contact than the big companies! The install went great and the price was very competitive. I really enjoy working with them and highly recommend Thorn Security.

sheila W.

I have to concur with other people who have reviewed Thorn security compared to my experience a year ago with Telus it thus far has been a dream, not a nightmare. Professional, pleasant, polite and helpful, a good company to deal with.