Underfoot Flooring - Oliver, British Columbia

D. K. S.

Polo and his team built us a custom tiled walk-in shower, replaced our aging carpet, installed new vinyl flooring and baseboards, and updated our fireplace tiling. After an enthusiastic recommendation from friends who had contracted with Underfoot Flooring, we began the process at their showroom in Oliver and received excellent service to select the flooring. We were picky and they worked with us until we finalized what we wanted, never pressuring us and always giving us the information that we needed to make informed selections. We worked out an on-site assessment of the project. They then provided us with a detailed cost estimate and were patient with us when we wanted to make some changes during the installation. Polo's teams were excellent. These installers (flooring and tiling) minimized the disruptions, adapted to "discoveries" under the existing flooring, kept the rest of the house clean as they worked, and were professional and friendly. Polo kept us informed throughout the project. The results were even better than we could have expected. Polo conducted an inspection of the completed work before the bill was presented and it reflected the original estimate and any changes we had requested during the project. Our experience with Underfoot Flooring was excellent and we would recommend Polo and his teams unreservedly. It was nice to have a business from Oliver provide us great and seamless service in Midway.

Anita K.

We did have to wait for several weeks to get our bathroom reno done, but the end result was worth the wait. We are super happy with our new bathroom and the assistance we got with picking out just the right tiles. Highly recommend!

Leanne S.

So what does one say when a company goes out of its way to help your child live a better life? it is truly very difficult to find words that are potent enough.

Our gratitude cannot be measured for Underfoot Flooring, due to the immense help in creating a roll in shower for our special-needs son.

As one can possibly imagine, creating some that specialized (when it comes to functionality) is not the easiest thing to do. It often requires many phone calls, emails, visits to the showroom… To make sure that, the choices made are the best they can be. And this is where Polo and Samantha at Underfoot Flooring couldn’t have shined brighter!

Their level of concern and commitment to our bathroom renovation for our son was second to none! They showed compassion, kindness and true dedication to our family from the beginning of the project to the final day. And we simply cannot thank them enough…

Secondly, I want to touch on the fact that their showroom is unbelievable! I was so shocked that is small town business would have the amount of selection that they had for us to choose from! I so thought I was going to have to order from a bigger centre to get the quality of tile that I was looking for, but I could’ve picked hundreds of options from Underfoot flooring! Their selection is second to none and has a Tile (or ten!) to suit every taste!

I have to say that the tile we chose is absolutely breathtaking and we get comments and compliments on it daily! In fact, we’ve promoted our bathroom on our son’s social media often and everyone’s comments around the tile is exemplary! People just love the bathroom and we couldn’t be more proud to have such a beautiful room in our home that is not only functional but lovely.

Thank you so much again to Polo and Samantha for their hard work and devotion to our project And allowing us to keep our son safe (and with privacy/dignity) as he ages - in his everyday bathing care.

We will never forget you guys!

Leanne Scott

Anna B.

Everyone was so friendly and very easy to work with. When it came time for all the tile work to begin it was installed beautifully!!! Couldn’t be happier with the end result. The tiler did an amazing job 😍😍😍

Nico V.

The staff is super knowledgeable about all the floor covering options. An easy referral to those looking for flooring in the South Okanagan.

Clarence B.

Friendly, helpful service. Good workmanship, fair prices. Local company, trustworthy. Very pleased with how the finish on the fireplace turned out. Thank you for a job well done.

Julie S. A.

So pleased with the way our flooring turned out. LOVE IT!
Polo and his team are great!
Everyone is so friendly, helpful and knowledgeable.
Brensley did an amazing job, very diligent and takes pride in his workmanship.
Highly recommend Underfoot.

Karen F.

We used Underfoot flooring in the South Okanagan, and we would certainly use their services again. We had luxury vinyl planking installed in our living room and bedroom and we love it. The business did such a good installation of the vinyl and installing a new subfloor. Polo was good at replying to any texts or phone calls, and always willing to answer questions. We did not like one section of trim that was put in (I was not at home at the time when this was done) and once I phoned him with my concerns, he had it taken care of and corrected with-in a few days. I had questions about billing and he met with me, reviewed everything, I got my questions answered and all is good- that also took place over just a few days. I certainly recommending using this company. Very well done, friendly and helpful staff.
Thank you Polo and team.